Diligent Banquet Captain applying 3 years of creating quality dining and event experiences. Highly skilled in assessing client needs and utilizing resourceful attitude and strong network to surmount obstacles and create seamlessly executed events.
Overview
7
7
years of professional experience
Work History
Banquet Supervisor
The Club At Carlton Woods
Houston, TX
08.2021 - Current
Reviewed banquet event orders to determine room layouts and schedule staff.
Organized and laid out buffet equipment, food displays, and other items.
Worked closely with culinary team to prepare meals according to menu specifications.
Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
Attended and monitored events to direct staff, proactively address issues and solve problems or concerns.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Hired and trained staff and new hires according to company policy and regulations.
Created schedules for food and beverage service employees.
Interacted with kitchen staff to plan food and beverage logistics.
Supervised food preparation, delivery, and quality to ensure satisfaction.
Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
Communicated with venue personnel to coordinate event logistics.
Ordered necessary items to meet customer needs and specifications.
Mentored and coached team of banquet setters and other event personnel.
Maintained detailed records of stock and reviewed inventory to plan events.
Instructed staff on appropriate equipment disassembly and storage.
Maintained accurate records of employee attendance and payroll information.
Delegated tasks among staff members according to their abilities and skillset.
Inspected banquet facilities before each event for cleanliness and safety hazards.
Assisted in resolving customer complaints or concerns in a timely manner.
Reviewed banquet orders and communicated changes with kitchen staff.
Supervised setup of tables, chairs, linens, place settings, centerpieces, and other decorations prior to event.
Organized weekly meetings with staff members to discuss upcoming events and review performance.
Resolved conflicts between coworkers in a professional manner when necessary.
Provided guidance to servers during meal times to ensure smooth flow of service.
Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
Distributed food to service staff for prompt delivery to customers.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored temperatures of prepared food and cold-storage areas.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Coached staff on strategies to enhance performance and improve customer relations.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Created tasty dishes using popular recipes, delighting patrons and generating return business.
Cook Shift Leader
Hyatt Regency Hotel
Houston, TX
06.2019 - 08.2022
Trained new cooks on proper food handling techniques.
Organized the work area for efficient functioning during shifts.
Ensured kitchen staff followed health and safety regulations.
Cook
Marriot City Place
Houston, TX
08.2019 - 03.2021
Cleaned kitchen equipment, surfaces, utensils and dishes.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Operated grills, fryers and broilers to cook items to quality guidelines.
Bartender and Waiter
Xclusive Staffing
Houston, TX
06.2017 - 07.2019
Performed opening and closing duties including restocking supplies.
Greeted customers and provided excellent customer service.
Developed good working relationships with fellow employees through effective communication.
Education
High School Diploma -
Davis High School
Houston, TX
06-2019
Skills
Wine Knowledge
Guest Relations
Event Management
Table Setting
Staff Leadership
Employee Development
Food Procurement
Schedule Coordination
Venue Procurement
Staff Training
Corporate Event Management
Corporate Event Coordination
Accomplishments
Employee of the year 2022
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Banquet Supervisor
The Club At Carlton Woods
08.2021 - Current
Cook
Marriot City Place
08.2019 - 03.2021
Cook Shift Leader
Hyatt Regency Hotel
06.2019 - 08.2022
Bartender and Waiter
Xclusive Staffing
06.2017 - 07.2019
High School Diploma -
Davis High School
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