Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Faciane

Killeen,TX

Summary

Dynamic and customer-focused professional with experience at Walmart as a Digital Shopper, excelling in order fulfillment and delivering merchandise efficiently. Proven ability to maintain high satisfaction ratings through effective communication and knowledgeable support. Skilled in packing and staging items accurately while fostering a welcoming environment for customers.

Versatile team member offering over 9 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

10
10
years of professional experience

Work History

Digital Shopper

Walmart
10.2023 - 04.2025
  • Tracked substitutions and informed customers of changes.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Worked productively with customers to meet order requirements and service expectations.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.
  • Participated in team meetings and staff training sessions.

People Greeter

Walmart
10.2020 - 04.2023
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Answered customer questions and pointed individuals in right directions.
  • Retained knowledge of promotions, products and services for informative customer advice.
  • Cleared front entry area of trash and debris and directed customers.
  • Acted as first point of contact for visiting clients and customers.
  • Fielded customer complaints and notified managers.

Cart Associate

Walmart
07.2015 - 10.2020
  • Removed broken and unserviceable carts from inventory for repair.
  • Gathered and consolidated carts, freeing up additional cart return spaces.
  • Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
  • Offered carts to patrons.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Cleared parking lot of litter and foreign debris.
  • Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
  • Periodically disinfected carts preventing spread of disease.
  • Shut down facility daily by turning off lights, storing equipment and locking doors.

Education

High School Diploma -

Silverado High School
Victorville, CA
05-2014

Skills

  • Personal Shopper
  • Delivering Merchandise to Customers
  • proper communications
  • Packing and Staging items to the correct orders
  • Order fulfillment
  • Returns management

Timeline

Digital Shopper

Walmart
10.2023 - 04.2025

People Greeter

Walmart
10.2020 - 04.2023

Cart Associate

Walmart
07.2015 - 10.2020

High School Diploma -

Silverado High School

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Daniel Faciane