Customer-oriented bartender offering several-year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Sodexo Live - San Diego Theaters
04.2025 - Current
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Adhered to state regulations regarding serving alcohol responsibly.
Maintained inventory of liquor, beer, wine, and other beverage items.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Provided drink suggestions to customers based on their preferences.
Checked identification cards for proof of age prior to serving alcohol beverages.
Processed payments accurately and efficiently with POS system.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Trained new bartenders on drink preparation and upselling techniques.
Managed accurate bar tabs and processed cash and credit card transactions.
Greeted frequent visitors by name and explained new promotions.
Worked in close collaboration with team members to ensure customers received high-quality service.
Beertender
WestBrew Downtown
04.2024 - 10.2024
Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
Assisted in the setup of private events, accommodating specific client requests.
Engaged customers through product knowledge sharing, sparking interest in new offerings.
Maintained a clean and organized bar environment for improved customer experience.
Demonstrated adaptability during high volume periods, maintaining composure under pressure.
Collaborated with fellow staff members to optimize workflow and service quality.
Developed rapport with customers, fostering a friendly and loyal clientele base.
Increased bar revenue with upselling techniques and promotion of special events.
Cashier/Server
Cheba Hut "Toasted" Subs
05.2019 - 07.2020
Prepared beverages and filled food orders for customers
Collected payments and discussed expected wait times with them to maximize customer satisfaction
Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales
Kept the restaurant looking presentable by closely monitoring and meeting the needs of customers and team members
Replenished supplies behind the counter, at tables, and in customer stations to keep the team productive and customers happy
Conducted inventory counts by adding each item in stock to the system and documenting the results
Provided assistance to visitors by quickly resolving their questions and concerns
Counted cash in the register drawer to keep the register balanced at the start and end of each shift
Kept drawers accurate, current, and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change
Ensured that customers and team members were safe by responding quickly and efficiently to spills and biological concerns
Human Resources Coordinator at Sodexo Live! At The San Diego Convention CenterHuman Resources Coordinator at Sodexo Live! At The San Diego Convention Center