Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Daniel Felix

York,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Independent Contractor

York
10.2021 - Current
  • Handled confidential documents in an organized fashion according to established protocol.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Claims Examiner

DC Government Office of Risk Management
Washington
05.2022 - 03.2023
  • Maintained up-to-date knowledge about changes in healthcare reform legislation affecting provider reimbursements.
  • Managed workloads efficiently by prioritizing tasks based on urgency or importance.
  • Collaborated with internal departments such as Underwriting, Provider Relations, Medical Management, and Quality Assurance, as needed.
  • Reviewed medical records and documents to determine coverage eligibility of claims for insurance benefits.
  • Reviewed invoices for accuracy before submitting them for payment.
  • Investigated discrepancies in claims and resolved issues with customers via telephone or written correspondence.
  • Coordinated with medical experts to evaluate the extent of injury claims.

Administrative Assistant (Student Intern)

Aurora Case Management
Baltimore
03.2021 - 10.2021
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Scheduled appointments between clients and customers and internal staff members.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Conducted research on various topics as requested by management.
  • Compiled data from various sources into organized reports for review by management team.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Youth Advocate

Pennsylvania Comprehensive Behavioral Health
York, PA
05.2019 - 03.2020
  • Developed and implemented individualized plans for youth in care, ensuring that their needs were met.
  • Provided guidance and support to families of children in need of assistance.
  • Maintained accurate records of client information including progress notes, treatment plans.
  • Participated in team meetings to discuss cases and develop plans of action.
  • Served as an advocate for clients during court proceedings or other legal processes.
  • Conducted home visits with families to ensure compliance with program requirements.

Student Aid/Technical

HACC Library
York, PA
02.2016 - 05.2019
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Education

Bachelor of Science in Business -

The Pennsylvania State University
York, PA
05.2022

Associate of Arts in Accounting -

Harrisburg Area Community College
York, PA
12.2017

Skills

  • Appointment Scheduling
  • Clerical Support
  • Spreadsheet Management
  • Mail handling
  • Digital Archiving
  • Calendar Management
  • Professional Communication
  • Office Administration
  • Time Management
  • Microsoft
  • Multitasking and prioritization
  • Database entry
  • Customer Service

Certification

  • Foundations: Data, Data, Everywhere
  • Certified Forklift Driver

Timeline

Claims Examiner

DC Government Office of Risk Management
05.2022 - 03.2023

Independent Contractor

10.2021 - Current

Administrative Assistant (Student Intern)

Aurora Case Management
03.2021 - 10.2021

Youth Advocate

Pennsylvania Comprehensive Behavioral Health
05.2019 - 03.2020

Student Aid/Technical

HACC Library
02.2016 - 05.2019

Bachelor of Science in Business -

The Pennsylvania State University

Associate of Arts in Accounting -

Harrisburg Area Community College

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Daniel Felix