Daniel Ferguson

Tacoma

Summary

Dedicated and detail-oriented field technician with several years of experience in prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible and goal-oriented team player with expertise in scheduling and customer relationship management.

Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.

Seasoned Installer with many years of experience working on construction job sites in full compliance with safety and quality requirements. Skilled at meeting challenging objectives and tight deadlines. Liaises with customers and contractors to accomplish projects on time.

Skilled in diverse installation, maintenance, and repair tasks across various industries. Possess hands-on experience in troubleshooting complex issues and delivering efficient solutions. Demonstrated ability to adapt quickly to new technologies and methodologies with strong problem-solving skills. Improved operational efficiency and equipment longevity through proactive maintenance strategies.

Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

Overview

years of professional experience

Work History

Field tech /Customer Sales Representative

Bridgestone Hosepower

Auburn

2023.03 - 2025.08

Installed and maintained hydraulic hoses and fittings for diverse machinery.
Conducted on-site inspections to ensure equipment functionality and safety compliance.
Diagnosed and repaired hydraulic issues in various industrial applications.
Utilized hand tools and power equipment for efficient assembly tasks.
Operated a variety of machinery and tools safely and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Drove 26' box truck with all the tools,hoses,fittings to make hoses all different machines

Delivery driver /Warehouse Worker

Safelite Auto Glass

Puyallup

2021.02 - 2023.01

Delivered auto glass products to various locations efficiently and safely.
Managed delivery schedules to meet customer expectations consistently.
Maintained vehicle cleanliness and performed routine maintenance checks.
Assisted in training new drivers on delivery processes and safety protocols.
Collaborated with warehouse staff to ensure timely order fulfillment.
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Transported and safely delivered items to prevent damage or loss.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Received daily delivery instructions and route assignments from dispatch.
Loaded, secured, and unloaded cargo in a safe and timely manner.
Handled merchandise in accordance with product handling standards.
Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Inspected vehicle and maintained gas, oil and water levels.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Ensured accurate completion of all paperwork associated with deliveries.
Verified accuracy of items loaded onto truck against shipping documents.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Operated forklifts and pallet jacks to move materials safely.
Conducted regular inventory checks to maintain stock accuracy.
Collaborated with team members to streamline warehouse operations.
Verified accuracy of incoming shipments against purchase orders.

Oil tech/assistant manger

Jiffy Lube

Puyallup

2018.04 - 2021.01

Performed oil changes and fluid replacements efficiently and safely.
Conducted vehicle inspections to identify maintenance needs and services required.
Utilized diagnostic tools to evaluate engine performance and lubrication systems.
Maintained cleanliness and organization of work area for safety compliance.
Assisted customers by providing recommendations for service options and products.
Trained new team members on procedures, safety protocols, and equipment usage.
Monitored inventory levels of oil products and parts for timely replenishment.
Assisted with training junior technicians on best practices for oil services tasks.
Provided technical assistance to customers when needed.
Cleaned and maintained work areas in accordance with safety regulations.
Changed oil, transmission fluid and filters in vehicles.
Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Rotated tires and checked brakes on vehicles.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Performed complete vehicle maintenance inspections and tapped off fluid levels.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
Communicated with customers regarding status of service work and estimated timeframe for completion.
Repaired, replaced and adjusted brakes.
Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
Trained and guided employees on correct methods for performing different repairs and maintenance services.
Adjusted and repaired systems to meet manufacturers' performance specifications.
Estimated costs of vehicle repair.
Assisted in training new employees on service procedures and customer interactions.
Coordinated daily operations to ensure efficient workflow and timely service delivery.
Managed inventory levels and ordered supplies to maintain stock availability.
Supervised the maintenance of equipment and ensured compliance with safety standards.
Resolved customer complaints by providing effective solutions and fostering positive relationships.
Ensured compliance with safety regulations and company policies.
Developed a system for tracking inventory and ordering supplies as needed.

Education

GED

Tacoma , Wa.

Skills

Hydraulic systems
Machinery maintenance
Equipment diagnostics
Safety compliance
Customer service
Tool operation
Inventory control
Problem solving
Time management
Field operations
Equipment installation
Heavy equipment repair
Equipment testing
Inventory management
Field production

Positive attitude
Power tools operation
Work orders
Relationship building
Hydraulic troubleshooting
Equipment maintenance
On-site inspections
Diagnostic testing
Customer relationship management
Hand tools proficiency
Mechanical background
Mechanical aptitude
Power tools
Heavy lifting
Troubleshooting and repair

Timeline