Daniel Fergusonhogan
East Elmhurst ,NY
Summary
Experienced Work Center Supervisor boasting [4]-year career. Confident and professional with abilities in team leadership and task delegation. Adept at supervising teams while performing repairs and maintenance on hydraulic and pneumatic systems. Conducts in-process and final inspections. Hardworking and organized with commitment to maintenance quality.
Overview
7
7
years of professional experience
Work History
Work Center Supervisor
USMC Camp Pendleton
Fallbrook, CA
05.2022 - Current
- Verified cleanliness of hangar and assigned spaces and initiated material requests for required tasks.
- Managed [20+] personnel resulting in [95]% availability of all equipment.
- Cared for [100+] pieces of equipment through preventive and corrective maintenance.
- Supervised and inspected over [300+] maintenance actions encompassing over [500+] maintenance hours.
- Precisely maintained and updated classified gear to meet requirements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Set overall vision and provided team leadership.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Identified individual employee's unique work styles and adapted management methods.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
- Provided supportive link between external customers and internal operations.
- Performed annual evaluations and reviews for large staff of employees.
- Oversaw and optimized work of craftsmen performing high-quality, precision work.
- Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
- Supported safety officer to enforce regulations, laws and established policies throughout operational stages.
- Monitored workshop work flow for over 20+ employees.
- Tracked and prepared quarterly reports of production goals to management.
- Built, managed and coached insourced and outsourced teams.
- Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
- Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team.
- Consistently met quarterly sales goals and increased customer retention rate year-over-year.
- Audited and documented processes and procedures for new accounts department.
- Streamlined operations of multiple lines of maintenance within organization.
Collateral Duty Inspector
USMC Camp Pendleton
Fallbrook, CA
12.2021 - Current
- Led or participated in state, regional and national collateral management initiatives relative to process improvement.
- Partnered with lines of business and others to support efforts to improve collateral performance and timely execution.
- Managed collateral risk by adhering to policies, procedures and regulations.
- Contributed to team success by meeting or exceeding standards for productivity, quality, timeliness and customer.
- Managed large-scale transactions in complex environment.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Managed efficient teams of up to [20+] employees.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Contributed to development, implementation and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Organized ongoing maintenance schedules to boost system performance.
- Hired and trained new [Hydraulic/Pneumatic] workers to improve efficiency of department and cultivate productive work atmosphere.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Oversaw team of service professionals focused on [Task Completion].
- Monitored product quality and communicated necessary improvements.
- Managed team of [20+] employees in [Safety] and [Maintenance] processes to comply with [NAMP series] policies across company.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Planned and implemented solutions for technical problems such as [TPDR's] and[PQDRS].
- Assessed employee work and improved performance with [ASM] and [Tech Training] approaches.
- Analyzed account information to improve and optimize customer relations, resulting in 500+ Man Hours of Supervision as a Collateral Duty Inspector and Work Center Supervisor.
- Oversaw implementation of [Hydraulic/Pneumatic Components, and Support Equipment] on [Deployments] in service campaigns.
Maintenance Program Manager (Tire & Wheel )
USMC Camp Pendleton
Fallbrook, CA
12.2021 - Current
- Supervised employee performance, preventive maintenance and safety.
- Planned scheduled maintenance outages as part of preventive maintenance program.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Delegated tasks to carefully selected employees in alignment with resource management goals.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Provided guidance to management regarding project bids for onsite improvements.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues and reducing downtime [99]%.
- Contributed to development, implementation and execution of maintenance programs.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Finalized work on building systems by completing basic carpentry and other finish work.
- Conducted training, licensing and inspections for new employees.
- Rolled out improved training programs for maintenance employees.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize safety and production quality.
- Improved office operations by automating worker correspondence, record tracking and data communications.
- Analyzed and solved multi-faceted problems that effected overall Safety and Production initiatives.
- Initiated timely project management within budget constraints for multi-faceted problems concerning fiscal year funding.
- Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
- Developed internal requirements which complied with [NAMP series] standards to minimize regulatory risks and liability across program.
Aircraft I-Level Hydraulic/Pneumatic Technician
USMC Camp Pendleton
Fallbrook, CA, CA
03.2018 - Current
- Assessed and tore down parts such as pumps, motors and cylinders in different pieces of equipment.
- Diagnosed problems with machinery by inspecting components, observing operations and running computer diagnostics.
- Fabricated and assembled parts to complete skilled maintenance and repair work on off-work equipment such as
- Hydraulic lines/hoses (MV-22/ Bell H-1 TMS Y-Z)
- Hydraulic Test Stand (T-10 & T-12)
- Hydraulic Components
- Repair and Replacement of MV-22 Tire & Wheels
- NAN-4B U.S Navy Nitrogen Servicing Cart
- Main Landing Gear Drag Strut/Shock Strut (MV-22)
- Compared current tooling, equipment and component dimensions and performance against original technical documentation to detect inconsistencies and performance lags.
- Recommended and implemented cost-effective repairs with minimal downtime for critical equipment.
- Installed new parts and components such as lines, pipes and bracing.
- Measured distances precisely to repair and install parts within strict tolerances.
- Managed maintenance recordkeeping, consistently documenting repair actions to support effective preventive strategies.
- Cleaned and lubricated parts to maximize life of equipment and improve performance.
- Saved money by reworking parts suitable for refurbishment.
- Maintained tools in good working order to minimize repair delays and provide top-notch service to each customer.
- Operated welding and cutting equipment with strong safety skills and high-quality results.
- Executed and reported status of assigned tasks to other departments to foster dialogue and communication.
- Generated reports for management to outline project status or issues.
- Worked within new product development process to support product enhancements, cost reduction efforts and problem resolutions.
- Maintained awareness of vendor products, tools and technologies to support new product development.
- Offered input and direction to construct accurate BOMs, drawings and schematics for assigned projects.
- Participated in internal and external customer and supplier meetings to achieve project goals.
- Led solution development, implementation and continuous improvement in facility hydraulics.
- Collaborated with colleagues in design process to develop best-in-class quality products.
- Undertook new tasks or projects to meet business needs or requirements.
Education
High School Diploma -
August Martin High School
Jamaica, NY09.2010
Skills
- Compliance Requirements
- Report Preparation and Analysis
- Administrative Support
- Team Management
- Office Management
- Managing Operations and Efficiency
- Priority Management
- Technical Proficiency
- Motivating Performers
- Client Correspondence
- Company Safety Policies
- Continuous Improvement Projects
- Scheduling and Coordinating
- Staff Training
- Work Center Audits
- Performance Tracking and Evaluations
- Business Processes and Procedures
- Administration and Reporting
- Maintaining Clean Work Areas
- Daily Progress Reports
- Performance Motivation
- Employee Coaching and Motivation
- Explosives Safety
- Team Assignments
- Improvement Plans
- Predictive and Preventive Maintenance
- Customer Satisfaction
- Office Supplies and Inventory
- Workplace Safety
- Tool Preparation
- Production Processes
- Corrective Maintenance
- Consulting Supervisors
- Delivery Schedules
- Monthly Inventory
- Retail Effectiveness
- Customer Experience
- Optimizing Workflows
- Microsoft PowerPoint
- Cargo and Freight
- Daily Transactions Review
- Budget Tracking
- Document Quality
- Following Supervisor Instructions
- Shift Coverage
- Upgrading Systems
- Supervising Employees
- Persuasive Negotiations
- Daily Workflows
- Task Prioritization
- Job Assignments
- Employee Presentations
- Safety Awareness
- Employee Mentoring
- Procedures Scheduling
- Inquiry Requests
- Staff Meetings
- Business Documentation
- Special Projects
- Safety Requirements
- Leadership
- Technical manual interpretation
- Quality assurance
- Training and mentoring
Timeline
Work Center Supervisor
USMC Camp Pendleton
05.2022 - Current
Collateral Duty Inspector
USMC Camp Pendleton
12.2021 - Current
Maintenance Program Manager (Tire & Wheel )
USMC Camp Pendleton
12.2021 - Current
Aircraft I-Level Hydraulic/Pneumatic Technician
USMC Camp Pendleton
03.2018 - Current
High School Diploma -
August Martin High School
Similar Profiles
Brian AlejoBrian Alejo
Motor Transport Mechanic at USMC Camp PendletonMotor Transport Mechanic at USMC Camp Pendleton
Liam EngelhardtLiam Engelhardt
Tactical Air Operations 5979/Radio Operator 0621 at USMC Camp PendletonTactical Air Operations 5979/Radio Operator 0621 at USMC Camp Pendleton
Octavius PaulkOctavius Paulk
Logistics Specialist at USMC Camp PendletonLogistics Specialist at USMC Camp Pendleton