Ambitious Director/Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Director of Dining
Shenandoah Valley Westminster Canterbury
02.2017 - Current
Managed 4 dining venues, outside catering events, banquets, social events, food service for assisted and nursing care, and delivery operations. Residency of 450 residents. staff schedules and maintained adequate coverage for all shifts.
Championed sustainability initiatives by incorporating eco-friendly practices into daily operations, such as waste reduction and energy-efficient equipment usage.
Developed unique events and special promotions to drive sales.
Implemented innovative strategies to streamline dine-in, take-out, and catering services, resulting in enhanced operational efficiency.
Managed a team of culinary professionals for efficient service delivery.
Spearheaded menu development efforts that catered to diverse dietary needs without compromising on taste or presentation quality.
Purchased food and cultivated strong vendor relationships.
Improved overall dining experience by regularly updating and refining menu offerings based on customer feedback and preferences.
Increased revenue by designing and executing promotional events and special dining experiences to attract new customers while retaining existing clientele.
Assisted with day-to-day operations, of a lifetime care facility, served as manager on duty for rotating shifts.
General Manager
Morton's The Steakhouse
05.1999 - 02.2016
Cultivated strong relationships with guest in order to create the go place for guests and politicians in D.C.
Trained and guided team members to maintain high productivity and performance metrics.
General Manager
Les Halles
01.1996 - 03.1999
General Manager D.C., Oversaw Atlanta Operations, Opening Les Halles, Manhattan, Park Ave & Financial District.
Managed all dining, guest relations, purchasing, sales, marketing.
Developed and maintained relationships with customers creating a go to environment fot the professional and political crowd of Washington D.C.
Organized and Promoted Special events such as Bastille Day D.C. and offsite promotions.
Education
Suffolk County Community College
Brookhaven, NY
Skills
Kitchen staff coordination
Strategic Planning
Labor and Overhead Cost Estimation
Critical Thinking
Cost controls
Catering Services
Recruitment
Profitability Optimization
Problem-Solving
Menu development
Fine dining experience
Team Leadership
Recruitment and hiring
Relationship Building
Menu Pricing and Writing
Timeline
Director of Dining
Shenandoah Valley Westminster Canterbury
02.2017 - Current
General Manager
Morton's The Steakhouse
05.1999 - 02.2016
General Manager
Les Halles
01.1996 - 03.1999
Suffolk County Community College
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