Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a new place to call home!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Bartender
ARAMARK Sports And Entertainment
Houston, TX
04.2022 - Current
Performed cashier duties such as accepting payments from customers and making change accurately.
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Manager
The Deck On Fountainview
Houston, TX
02.2019 - 05.2023
.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Scheduled interviews for potential candidates and conducted reference checks prior to hire.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Consulted with managers to organize special events and promotions.
Improved customer service rankings by resolving issues quickly and accurately.
Lead Bartender/Trainer
Pappadeaux's Seafood Kitchen
Houston, TX
10.2015 - 02.2019
Maintained bar inventory, ordered supplies and restocked items as necessary.
Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Skilled at working independently and collaboratively in a team environment.
Met training needs with well-organized, factual programs based on contemporary requirements.
Education
High School Diploma -
Taft Charter High School
Woodland Hills, CA
06.2009
Some College (No Degree) - Business Administration
Houston Community College
Houston, TX
Skills
Teamwork and Professionalism
Hospitality and Accommodation
Food Sales and Promotion
Complex Problem-Solving
Performance Improvement
Inventory Control
Customer Service
Staff Management
Basic Accounting
Alcohol Ordering
Certification
TABC and Foodhanlders Certification
Timeline
Lead Bartender
ARAMARK Sports And Entertainment
04.2022 - Current
Manager
The Deck On Fountainview
02.2019 - 05.2023
Lead Bartender/Trainer
Pappadeaux's Seafood Kitchen
10.2015 - 02.2019
High School Diploma -
Taft Charter High School
Some College (No Degree) - Business Administration
Concessions and Warehouse Scheduling Coordinator at ARAMARK Sports and EntertainmentConcessions and Warehouse Scheduling Coordinator at ARAMARK Sports and Entertainment