Daniel Flores
Abilene,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
Primary(Exempt) Grocery Manager
HEB
06.2023 - Current
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Improved overall sales by identifying market trends and optimizing product selection.
- Boosted employee morale by fostering a positive work environment and providing regular feedback.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Reduced employee turnover with effective training programs and supportive management practices.
- Accomplished multiple tasks within established timeframes.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Hourly Secondary Grocery Manager
HEB
03.2019 - 01.2024
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Performed key tasks to promote inviting grocery store appearance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Drove operational improvements which resulted in savings and improved profit margins
- Proved successful working within tight deadlines and fast-paced atmosphere
Assistant Grocery Manager
HEB
06.2018 - 03.2019
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
- Mentored new sales associates to contribute to store's positive culture.
Grocery Lead
HEB
01.2018 - 06.2018
- Trained new employees on proper protocols and customer service standards.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Stock Controller
HEB
01.2014 - 01.2018
- Maintained effective team member communication.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained fitness in order to move merchandise efficiently and safely.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
Overnight Stocker
HEB
01.2013 - 01.2014
- Removed all boxes and related trash from sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Stocked designated items on shelves, end caps and displays.
- Stocked shelves, racks, and cases with new or transferred merchandise.
Intelligence Analyst
United States Air Force, USAF
11.2006 - 11.2010
- Created useful and timely intelligence products to support field operations.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Produced multi-source intelligence reports and products for different agency customers.
- Verified visitor security clearances and eligibility for access into SCIFs.
Education
High School Diploma -
Richard King High School
Corpus Christi, TX05.2004
Skills
- Verbal and Written Communication
- Thorough Knowledge of Product
- Assignment Schedules
- Inventory Merchandising
- Task Delegation
- Visual Merchandising
- Motivational Leadership
- Hiring and Onboarding
Timeline
Primary(Exempt) Grocery Manager
HEB
06.2023 - Current
Hourly Secondary Grocery Manager
HEB
03.2019 - 01.2024
Assistant Grocery Manager
HEB
06.2018 - 03.2019
Grocery Lead
HEB
01.2018 - 06.2018
Stock Controller
HEB
01.2014 - 01.2018
Overnight Stocker
HEB
01.2013 - 01.2014
Intelligence Analyst
United States Air Force, USAF
11.2006 - 11.2010
High School Diploma -
Richard King High School
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