Daniel Flores
Mission,TX
Summary
Experienced with customer service, focusing on building strong customer relationships. Utilizes effective communication techniques and problem-solving skills to address customer needs promptly. Knowledge of team collaboration and adaptability ensures seamless service delivery and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Assistant
HEB Grocery Store
08.2024 - Current
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
- Collaborated with other departments to guarantee customer satisfaction.
Kitchen Leader
Chipotle
07.2021 - 07.2024
- Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
- Coordinated with other kitchen leaders to establish standard operating procedures that maximized productivity without sacrificing quality.
- Implemented quality control measures to guarantee customer satisfaction with each meal served.
- Collaborated with front-of-house staff to ensure seamless communication and smooth service during busy shifts.
- Managed daily food preparation tasks, ensuring consistency in taste and presentation of dishes.
Education
Associate of Arts - Interdisciplinary Studies
South Texas College
McAllen, TX05-2023
Skills
- Cash handling
- Complaint handling
- Customer consultation
- Complaint resolution
- Excel, Office, PowerPoint, Word experience
Certification
- PwC US - Cyber Security Consulting Job Simulation
- PwC US - Digital Assurance & Transparency Job Simulation
- PwC US - Tax Job Simulation
- PwC US - Audit Job Simulation
- PwC US - Management Consulting Job Simulation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Assistant
HEB Grocery Store
08.2024 - Current
Kitchen Leader
Chipotle
07.2021 - 07.2024
Associate of Arts - Interdisciplinary Studies
South Texas College
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