Daniel Flynn
Key West,FL
Summary
Ambitious Food & Beverage Manager with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food & Beverage Manager
Parrot Key Hotel & Villas
12.2022 - Current
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Practiced proper safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Trained and assisted new kitchen staff members.
- Kept kitchen up to code for health and safety inspections.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Sous Chef
New York Pasta Garden
03.2018 - 12.2022
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Monitored food and labor costs to verify budget targets were met.
- Assisted with menu development and planning.
- Inspected kitchens to observe food preparation quality and service, food appearance, and cleanliness of production and service areas.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Implemented food cost and waste reduction initiatives to save money.
General Manager
BOH
04.2009 - 03.2018
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Bachelor of Science - Business Management
Boston College
Chestnut Hill, MA05.2002
Skills
- Catering Events
- Monitoring Food Preparation
- Counting Money
- Calendar and Scheduling Software
- Procurement Strategies
- Vendor Negotiations
- Maximizing Profitability
- Revenue Growth
- Managing Events Start to Finish
Certification
ServSafe Management
ServSafe Alcohol
TIPS Training
Timeline
Food & Beverage Manager
Parrot Key Hotel & Villas
12.2022 - Current
Sous Chef
New York Pasta Garden
03.2018 - 12.2022
General Manager
BOH
04.2009 - 03.2018
Bachelor of Science - Business Management
Boston College
ServSafe Management
ServSafe Alcohol
TIPS Training
Similar Profiles
Margueritta Laura Stubb's CampbellMargueritta Laura Stubb's Campbell
Care Giver\babysitting at Self Employed Services at Como Parrot Cay HotelCare Giver\babysitting at Self Employed Services at Como Parrot Cay Hotel
Sienna KlotzSienna Klotz
Kennel Manager at Philadelphia Pet Hotel & VillasKennel Manager at Philadelphia Pet Hotel & Villas
Tiffany SimpsonTiffany Simpson
Housekeeping Supervisor at The Dahlonega Square Hotel & VillasHousekeeping Supervisor at The Dahlonega Square Hotel & Villas