Daniel Forehand
Tucker,GA
Summary
Dynamic professional with extensive experience in food service and customer satisfaction, notably at Inn at Taughannock Falls. Excelled in menu supervision and creative thinking, enhancing dining experiences and operational efficiency. Demonstrated exceptional relationship-building skills, contributing to a positive team environment. Achieved significant improvements in kitchen safety and sanitation practices.
Knowledgeable [Desired Position] with solid foundation in culinary support, specializing in assisting head chefs with meal preparation and kitchen management. Proven ability to contribute to high-quality dish production and maintain clean, organized workspace. Demonstrated expertise in food safety and knife skills.
Overview
12
12
years of professional experience
Work History
Chef Assistant
Inn at Taughannock Falls
09.2024 - 10.2024
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Followed recipes and instructions to achieve quality and presentation standards.
- Trained new staff on food preparation and safety procedures.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Used variety of kitchen tools and appliances to prepare ingredients and meals.
- Wrapped, dated, and stored food in refrigerators under standardized temperature for future uses.
- Assisted in menu preparation, making suggestions, and researching recipes compatible with existing menu items.
- Collaborated with head chef on menu development, incorporating customer feedback and industry trends to create innovative dishes that increased repeat business.
- Collaborated with team members to ensure timely delivery of orders, improving overall dining experience for guests.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef, and waiting staff's needs.
Client Service Representative
Recovery Foundations
11.2023 - 08.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Floor Manager
Steelmart Inc.
07.2023 - 11.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw supply restocking, area cleaning, and product organization.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Established a supportive work culture that fostered teamwork, open communication, and personal growth among employees.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Food Service Supervisor
SUBWAYRestaurants
04.2023 - 07.2023
- Maintained health and food safety standards at all stages, from storage through delivery.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled food costs and managed inventory.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Plant Nursery Worker
Appalachian Sustainable Development
03.2023 - 07.2023
- Used plant genetics to improve specific plant yield, size and resistance to frost, drought and disease.
- Assisted in the development of marketing materials, utilizing plant knowledge to create engaging content for potential customers.
- Contributed to a safe working environment by maintaining clean, organized, and hazard-free workspaces throughout the nursery.
- Supported sales team in achieving revenue targets with in-depth knowledge of available products and proactive upselling techniques when appropriate.
- Ensured the healthiest possible plants were available for sale by routinely inspecting specimens for quality control purposes.
- Educated customers on proper plant care techniques, increasing their chances of success with purchased items at home.
- Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
- Increased plant health and growth by consistently monitoring and adjusting irrigation systems.
- Preserved accurate temperature levels within greenhouse to promote plant health.
- Dug, raked and screened soil to prepare hot beds for planting.
- Promoted a positive team atmosphere among coworkers through active collaboration during daily tasks and special projects.
- Unloaded plants and nursery items from delivery trucks.
Food Handler
Engelman's Bakery
09.2022 - 02.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
Food Service Handler
Suzanna's Kitchen
06.2021 - 08.2022
- Assisted in the implementation of promotional events such as themed nights or special menus, driving increased patronage.
- Reduced waste through effective portion control measures and efficient use of ingredients during preparation.
- Adhered to strict health department guidelines while performing daily duties, maintaining an exemplary record of compliance.
- Improved operational efficiency by effectively managing food prep tasks and kitchen organization.
Landscape Worker
D & D Landscape
02.2013 - 03.2014
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Mowed lawns using self-propelled and riding mowers.
- Performed planting, watering, mulching, and edging of lawns.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
Dishwasher
Enzos Pizza & Grill
08.2012 - 01.2013
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Washed dishes and assisted in bussing tables.
- Followed supervisor instructions to complete tasks on time.
Education
GED -
Tucker High School
Tucker, GA02-2008
Skills
- Food Preparation
- Cooking techniques
- Kitchen Safety
- Menu Supervision
- Sanitation Practices
- Chef support
- Food presentation
- Food handling
- Creative Thinking
- Problem-Solving
- Relationship Building
- Cleaning and sanitizing
- Attention to Detail
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Achieved [Result] by introducing [Software] for [Type] tasks.
Timeline
Chef Assistant
Inn at Taughannock Falls
09.2024 - 10.2024
Client Service Representative
Recovery Foundations
11.2023 - 08.2024
Floor Manager
Steelmart Inc.
07.2023 - 11.2023
Food Service Supervisor
SUBWAYRestaurants
04.2023 - 07.2023
Plant Nursery Worker
Appalachian Sustainable Development
03.2023 - 07.2023
Food Handler
Engelman's Bakery
09.2022 - 02.2023
Food Service Handler
Suzanna's Kitchen
06.2021 - 08.2022
Landscape Worker
D & D Landscape
02.2013 - 03.2014
Dishwasher
Enzos Pizza & Grill
08.2012 - 01.2013
GED -
Tucker High School
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