A multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hi, I’m
Daniel Formuh
Program Manager
Woodbridge,Virginia
Summary
Overview
1
year of professional experience
3
years of post-secondary education
Work History
AlmostHome Residential Services LLC Woodbridge, VA
Program Manager
06.2023 - 07.2024
Job overview
- Managed two group home with four individuals each and ensured compliance with policies and regulations.
- Participated in intake activities and put in place all necessary records to this effect in collaboration with top management.
- Interacted with clients, families and support coordinators to identify individual/program needs and requirements.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Coached team members on productivity strategies to accomplish program goals.
- Facilitated orientation sessions with new recruits and conducted one-on-one trainings to educate team members.
- Demonstrated strong writing and presentation skills in developing deliverables such as Part Vs, Quarterlies, Comprehensive Reports for clients, etc.
- Identified, made requests, purchased and maintained up-to-date record of groceries and house supplies.
- Evaluated employee performance monthly and conveyed constructive feedback to improve skills.
- Scheduled appointments, ensured individuals attended, followed up treatment and recommendations, and appropriately documented them.
- Monitored and followed up on health, safety and behavioral concerns and ensured they were well managed, documented and appropriately reported.
- Transported individuals to health appointments and also for community engagement activities.
- Reviewed daily support notes and charts entered by DSPs and ensured they aligned with individuals' ISP.
- Conducted weekly medication reviews, placed orders, followed up supplies and ensured prescribed medications, including C² medications are always available and safely kept and administered and recorded.
- Reviewed individuals' ISP and medical binders and ensured they were always up to date.
- Identified maintenance concerns and ensured they were repaired on time.
- Worked closely with directors to elaborate monthly staffing schedules, monitored call-outs and ensured continuous coverage.
- Cultivated positive rapport with fellow employees to boost company's morale and promote employee retention via monthly staff meetings.
- Successfully managed budgets and allocated resources to maximize productivity and profitability, and kept clear and up to date records of monthly expenses, including house and individuals' petty cash.
- Elaborated monthly activity calendars for assigned programs as well as for each individual, and ensured community engagement activity options were incorporated as per their ISPs.
- Maintained positive relations with clients/families by addressing problems head-on and implementing successful corrective actions.
- Actively attended monthly staff meetings, and at times took down minutes.
- Conducted weekend on-call activities as scheduled by management and made recommendations to ensure general compliance.
AlmostHome Residential Services LLCWoodbridge, VA
Lead Direct Support Professional
05.2023 - 06.2023
Job overview
- Maintained clean, safe, and well-organized patient environment.
- Transported clients to medical and dental appointments to provide support.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Completed regular check-ins and progress report for each client.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded status and duties completed in various platforms
- Entrusted to handle confidential and sensitive situations in professional matter.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported clients to and from medical appointments with safety and efficiency.
- Assisted with daily living activities, running errands, and household chores.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
AlmostHome Residential Services LLCWoodbridge, VA
Direct Support Professional
01.2023 - 05.2023
Job overview
- Supported individuals with safe medication administration
- Assisted clients with daily personal tasks, including bathing and dressing
- Completed housekeeping tasks such as vacuuming, washing dishes and kept program clean and organized
- Assisted in planning health appointments and updated them on house calendar
- Made transportation arrangements for appointments and community activities
- Prepared meals that meet specific client dietary needs
- Supported client in skills building activities such as laundry, vacuuming, organizing their rooms and closet.
- Went shopping for groceries and house supplies
- Closely followed up and supported individuals to ensure their overall health and safety.
- Encouraged individuals to actively engage in social networks and in community life.
- Ensured all supports accorded individuals were appropriately documented
- Led patient or group recreational activities for enhanced patient outcomes.
- Supervised daily activities and provided assistance to staff.
Education
University of BueaSouth West Region, Cameroon
Bachelor of Science from Sociology And Anthropology
10.2005 - 07.2008
University Overview
Skills
- Operations Management
- Personnel Management
- Professional writing
- Scheduling, Planning and Performance monitoring
- Problem-Solving
- Attention to Details
- Team leadership and direction
- Critical Thinking
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leaveTeam Building / Company Retreats401k matchCertification
Human Rights Education Training Certificate, USIDHR
Certificate of Course Completion, Reporting in CHRIS: Abuse, Neglect, Exploitation, and Human Rights Complaints, DBHDS
Certificate of Course Completion, Overview of the Human Rights Regulations, DBHDS
Certificate of Recognition for Outstanding Performance and Lasting Contribution to AlmostHome as Program Supervisor, AlmostHome Residential Services LLC.
Timeline
Program Manager
AlmostHome Residential Services LLC
06.2023 - 07.2024
Lead Direct Support Professional
AlmostHome Residential Services LLC
05.2023 - 06.2023
Direct Support Professional
AlmostHome Residential Services LLC
01.2023 - 05.2023
University of Buea
Bachelor of Science from Sociology And Anthropology
10.2005 - 07.2008
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