Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Daniel Fragoso

GLENDALE,Ny

Summary

Dynamic project manager with a proven track record at Panko MC, excelling in client relationship building and deadline adherence. Skilled in equipment repair and safety compliance, I consistently delivered high-quality results while enhancing customer satisfaction. My proactive approach to problem-solving and attention to detail ensured successful project completions within tight timelines.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Independent Contractor

Ener-con Technical Service
01.2023 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.

Project Manager / Technician

Panko MC
03.2018 - 02.2020
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Identified plans and resources required to meet project goals and objectives.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.

Plumber

BR Plumbing
06.2017 - 02.2018
  • Repaired plumbing systems, components, and equipment.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Installed new piping systems in various types of buildings following local building codes and regulations.
  • Performed regular maintenance on plumbing systems.
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.

Technician/Installation Technician

Air Pro
04.2014 - 06.2017
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Optimized system performance thorough testing and analysis.
  • Tested systems, noting issues and completing preventive maintenance.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.

Education

Film And Video Production

Academy For Careers in Television And Film
Queens, NY
06-2012

Skills

  • Client relationship building
  • Deadline adherence
  • Safety compliance
  • Project management
  • Records coordination
  • Equipment Repair
  • Industry regulations knowledge
  • Material and equipment procurement
  • Quoting and estimating
  • Work inspections
  • Attention to detail
  • Problem-solving

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.
  • Decreased overtime hours of 2 groups by offering innovative ideas to run and prioritize workloads.
  • Resolved product issue through consumer testing.

Certification

  • Osha Supervisor Site Safety Training Certificate


  • Fire Guard For Torch operations & Const. Certificate


  • Torch use of Flammable Gases Certificate

Languages

English
Spanish

Timeline

Independent Contractor

Ener-con Technical Service
01.2023 - Current

Project Manager / Technician

Panko MC
03.2018 - 02.2020

Plumber

BR Plumbing
06.2017 - 02.2018

Technician/Installation Technician

Air Pro
04.2014 - 06.2017

Film And Video Production

Academy For Careers in Television And Film

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