Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Created PowerPoint presentations for business development purposes.
Office Manager
Fibi Law Firm
Philadelphia, PA
09.2018 - 07.2020
Improved office operations by automating client correspondence, record tracking and data communications.
Administered yearly budget of $[Amount] to manage office requirements such as service contracts, postage costs and supply replenishment.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Compared vendor prices and negotiated for optimal savings.
Aggregated and analyzed data related to administrative costs to prepare [Timeframe] budgets for corporate-level management.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Performed billing, collection and reporting functions for office generating over $[Number] annually.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
Handled all incoming business and client requests for information.
Arranged corporate and office conferences for company employees and guests.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Provided complete meeting support, including materials preparation and notes or minute taking.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
Coordinated special projects and managed schedules.
Billing Assistant /Accounts Assistant
United Nations
Monrovia, Liberia
04.2008 - 10.2017
Verified accuracy of accounts payable payments, resulting in [Number]% reduction in payment errors and check reissues.
Generated financial statements and reports detailing accounts receivable status
Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
Promoted consistent accuracy of billing information by reconciling [Number] accounts monthly.
Generated accounts payable reports for management review to aid in financial and business decision making.
Kept vendor files accurate and up-to-date to expedite payment processing.
Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
Managed efficient and accurate processing of invoices and check requests for [Number] of locations.
Verified vendor accounts by reconciling monthly statements and related transactions.
Updated [Software] spreadsheets with tracking data.
Contacted customers and third party payers to pursue payments.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Remedial Manager/Relationship Manager
Ecobank Liberia Limited
Monrovia, Liberia
02.2004 - 04.2008
Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy.
Set aggressive targets for employees to drive company success and strengthen motivation.
Used [Industry] expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Executed regular process updates to reduce discrepancies and enhance scheduling across [Type] calendars and programs.
Achieved substantial [Result] by using market expertise and business knowledge to make proactive decisions.
Drove remarkable revitalizations of [Type] and [Type] operations to bring about exceptional [Type] results.
Oversaw and improved [Product or Service] deliveries worth over $[Amount] per year through efficient coordination of daily operations.
Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.