- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Supervised all inventory audits for stores in district.
- Tested and assisted in development of new company products and programs
- Trained managers in diamond grading and watch authentication.
- Supervised out of state store acquisitions including audits and associate training.