Summary
Overview
Work History
Education
Skills
Websites
LANGUAGES
ORGANIZATIONS
Licenses
Timeline
Generic
Daniel Fyerman

Daniel Fyerman

Scottsdale,AZ

Summary

Professional in client relations with proven experience in fostering strong customer connections and driving business success. Adept at managing client needs and delivering solutions through effective communication and problem-solving. Valued team collaborator with focus on adaptability and achieving results. Skilled in conflict resolution, CRM systems, and customer satisfaction strategies.

Overview

4
4
years of professional experience

Work History

Client Relations Specialist

Vanguard
03.2025 - Current
  • Developed and maintained strong client relationships to enhance satisfaction and retention.
  • Executed daily support tasks to resolve client inquiries and issues efficiently.
  • Assisted in coordinating communication between clients and internal teams to streamline processes.
  • Adapted quickly to evolving client needs, ensuring timely responses and solutions.
  • Managed department call volume of 3000 calls per day and coordinated department schedules to maximize coverage during peak hours.

Server

Culinary Dropout
08.2024 - 03.2025
  • Processed customer orders accurately using point-of-sale systems for efficient transactions.
  • Adapted quickly to changing priorities in fast-paced environment to meet guest needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Chili's Bar and Grill
11.2022 - 07.2024
  • Provided exceptional customer service by promptly addressing guest inquiries and requests.
  • Maintained cleanliness and organization of dining areas to enhance guest experience.
  • Assisted in food preparation and presentation, ensuring adherence to quality standards.
  • Collaborated with kitchen staff to facilitate timely meal delivery during peak hours.

Manager

GNC
02.2022 - 11.2022
  • Led team in achieving sales goals through effective training and performance management.
  • Streamlined inventory management processes, enhancing product availability and reducing stock discrepancies.
  • Developed employee schedules to optimize staffing levels and improve customer service during peak hours.
  • Implemented promotional strategies that increased store traffic and enhanced brand visibility within the community.

Education

Business Management -

Northern Arizona University
Flagstaff, Arizona
09.2025

Certificate - Web Development

Arizona State University
Tempe, AZ
07-2024

High School Diploma -

Shadow Mountain High School
Phoenix, AZ
05-2019

Skills

  • Leadership
  • Critical thinking
  • Positive
  • Problem-solving
  • Active listening
  • Integrity
  • Computer Skills
  • Problem Solving
  • Time Management
  • Communication

Websites

LANGUAGES

English
Native or Bilingual
Russian
Native or Bilingual
Spanish
Limited Working

ORGANIZATIONS

  • BITI CBI (2015-07 - 2019-05)
  • Leadership Activities Coordinator

Licenses

  • SIE
  • Series 7
  • Series 63

Timeline

Client Relations Specialist

Vanguard
03.2025 - Current

Server

Culinary Dropout
08.2024 - 03.2025

Server

Chili's Bar and Grill
11.2022 - 07.2024

Manager

GNC
02.2022 - 11.2022

Business Management -

Northern Arizona University

Certificate - Web Development

Arizona State University

High School Diploma -

Shadow Mountain High School

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