Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Gaines

Independence

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills. Proven ability to enhance customer satisfaction and foster teamwork. Committed to continual improvement and effective communication, with a track record of resolving conflicts and maintaining professionalism in high-pressure situations.

Overview

6
6
years of professional experience

Work History

MEO 1

DOTD
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Private 1

U.S Army National Guard
11.2023 - 06.2024
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

MEO 1

DOTD
01.2023 - 11.2023
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across weekend and holiday shifts.
  • Managed time efficiently in order to complete all tasks.

Deli Worker

Carters Supermarket
03.2022 - 01.2023
  • Increased customer satisfaction by providing efficient and friendly service at the deli counter.
  • Promoted a positive work environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Reduced food waste by monitoring product freshness and rotating stock effectively.

Buffer

Ferrarafire
04.2021 - 02.2022
  • Buffers out any imperfections or scratches in part to the fire trucks.
  • Performed consistent and efficient work using both manual and machine-assisted methods.

Customer Service Representative

Dominos Pizza Inc.
05.2019 - 05.2020
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Albany High School
Albany, La
05.2018

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Timeline

MEO 1

DOTD
01.2025 - Current

Private 1

U.S Army National Guard
11.2023 - 06.2024

MEO 1

DOTD
01.2023 - 11.2023

Deli Worker

Carters Supermarket
03.2022 - 01.2023

Buffer

Ferrarafire
04.2021 - 02.2022

Customer Service Representative

Dominos Pizza Inc.
05.2019 - 05.2020

High School Diploma -

Albany High School

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Daniel Gaines