Over 2 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.
Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components.
Overview
8
8
years of professional experience
Work History
Courier Runner
Souther Carlson
Bartlett, TN
03.2022 - Current
Enhanced delivery efficiency by optimizing routes and reducing idle time.
Safely transported goods by conducting regular vehicle inspections and following all traffic regulations.
Reduced fuel costs through effective route planning and consistent monitoring of vehicle performance.
Streamlined loading and unloading processes for faster turnaround times during deliveries.
Collaborated with warehouse staff to ensure accurate inventory management and timely dispatch of products.
Increased on-time delivery rates by closely tracking orders and promptly addressing any issues or delays.
Completed detailed trip logs documenting mileage, hours worked, fuel consumption, and any incidents encountered during deliveries.
Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
Inspected vehicle before and after every trip and conducted minor repairs.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Operated with safety and skill to avoid accidents and delays.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered packages on time while developing new routes with concern for both safety and weather.
Tire Technician
McGriff Tire
Memphis, TN
08.2020 - 04.2021
Improved customer satisfaction by providing timely and accurate tire services.
Enhanced safety standards by conducting thorough inspections of tires and related components.
Increased efficiency with meticulous organization of tools and equipment in the workspace.
Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Operated machines safely and correctly, including tire changers and wheel balancers.
Lube Technician
Arlington Automotive
Arlington, TN
09.2019 - 08.2020
Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
Reduced vehicle downtime for clients by performing thorough inspections and identifying necessary repairs.
Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
Kept shop areas neat, clean, and free of safety hazards.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Worked alone or in team-based systems to complete up to 25 oil changes each day.
Sales Manager
Advanced Auto Parts
Memphis, TN
06.2018 - 09.2019
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
Managed inventory levels for optimal efficiency, ordering stock as needed to prevent shortages or overstocking issues.
Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
Sushi Chef
Sushi Jimmi
Memphis, TN
06.2016 - 09.2018
Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
Increased restaurant efficiency by training and mentoring junior chefs in proper sushi preparation techniques.
Maintained high-quality standards for ingredients by sourcing fresh, sustainable seafood from local suppliers.
Supported restaurant growth by developing innovative new sushi roll recipes that garnered positive reviews from patrons.
Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
Managed inventory effectively, reducing waste while ensuring the consistent availability of necessary ingredients for daily operations.
Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
Showcased commitment to professional development through attendance at industry conferences, workshops, and seminars.
Prepared high-quality seafood, rice and ingredients for sushi.
Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
Maintained well-organized mise en place to keep work consistent.
Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.