Daniel Galvis
Maspeth,NY
Summary
Dedicated Porter experienced in customer service and facility maintenance. Delivered positive resident and tenant experiences through effective multitasking and time management. Enhanced operational success by applying specialized skills in maintenance protocols and equipment operation, fostering a collaborative environment.
Overview
19
19
years of professional experience
Work History
Porter/Concierge Doorman
First Services Residential
Manhattan, New York
04.2026 - Current
- Greeted residents and guests at First Service Residential community front desks.
- Managed visitor check-in, access control, and lobby security procedures.
- Answered resident calls and emails with clear, professional communication.
- Maintained lobby, hallways, and common areas for facility appearance.
- Assisted residents, guests, and staff with directions and deliveries.
- Facilitated proper waste disposal to maintain cleanliness and organization.
- Cleaned common areas following established schedules and prescribed methods.
- Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
- Supported maintenance crews with moving materials and light repairs.
- Conducted essential maintenance and cleaning activities to support operational standards.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
Concierge/Doorman/Porter
First Service Residential.
The Newbury
03.2024 - 01.2025
- Delivered exceptional customer service while ensuring safe, a clean environment for residents and guests
- Cleaned and sanitized common areas, assisted with basic maintenance tasks to enhance resident comfort
- Committed to a full-time role to support team operations.
Concierge/Doorman/Porter
First Service residential
08.2023 - 12.2023
- Provided coverage during summer months
- Managed access control for residents, visitors, vendors, and deliveries.
- Logged packages, keys, and lobby activity using property system.
Concierge
Brown Harris Steven Residential.
05.2016 - 10.2021
- Greeted and acknowledged guests upon entry or departure, fostering a welcoming atmosphere.
- Answered guest questions regarding local area, facilities and amenities.
- Arranged special accommodations for guests to enhance visitor experiences.
- Provided information to guests about local area, facilities, and amenities, enhancing their stay.
- Handled mail and package deliveries, keeping items secure.
- Coordinated special accommodations for guests, improving overall visitor satisfaction.
- Entered work orders for housekeeping, pest control and maintenance issues.
Concierge Team Member
Durst Fetner Residential
New York, NY
06.2011 - 05.2016
- Greeted residents entering or leaving building, fostering a welcoming atmosphere
- Answered guest questions regarding local area, facilities and amenities.
- Responded to guest inquiries about local area, facilities, and amenities, enhancing their experience.
- Ensured safe handling of all mail and packages for timely distribution, keeping items secure.
- Logged and tracked work orders for housekeeping, pest control, and maintenance for housekeeping, pest control and maintenance
- Entered work orders for housekeeping, pest control and maintenance
Retail Store Manager
Famous Brands Fashion
Queens, NY
01.2008 - 01.2011
- Hired and trained enthusiastic employees to enhance skills of retail team.
- Conducted hiring and training sessions to develop skilled staff. positive, enthusiastic employees to boost talents of retail team.
- Managed daily operations, overseeing purchasing, inventory control, merchandising, and product distribution.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Supervised cash drawer balances and deposits of store receipts.
- Executed preparation and submission of bank deposits to ensure financial accuracy. bank deposits.
- Organized and updated schedules to ensure optimal coverage for customer demand..
- Coordinated and updated staff schedules to optimize service availability. schedules to optimize coverage for expected customer demands
Education
Liceo Manuel Mosquera Moreno
Bello, AntioquiaSkills
- Access control
- Visitor screening
- Lobby security
- Package handling
- Mail management
- Common area upkeep
- Emergency response
- Basic maintenance support
- Customer service
- Professional correspondence
SKILLS
Bilingual English-Spanish., Adapted to a new work environment by quickly learning the team's workflow, Effective communication on the workplace.
Timeline
Porter/Concierge Doorman
First Services Residential
04.2026 - Current
Concierge/Doorman/Porter
First Service Residential.
03.2024 - 01.2025
Concierge/Doorman/Porter
First Service residential
08.2023 - 12.2023
Concierge
Brown Harris Steven Residential.
05.2016 - 10.2021
Concierge Team Member
Durst Fetner Residential
06.2011 - 05.2016
Retail Store Manager
Famous Brands Fashion
01.2008 - 01.2011
Liceo Manuel Mosquera Moreno