Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Garang

Lynn,MA

Summary

Dynamic and dedicated professional with extensive experience in customer service and safe driving practices at Uber. Proven problem-solver with strong time management skills, consistently delivering on-time shipments as a Truck Owner/Operator. Detail-oriented and self-motivated, committed to maintaining high standards in all tasks while ensuring customer satisfaction.

Overview

12
12
years of professional experience

Work History

Uber Driver

Uber And Lyft
Boston, Massachusetts
01.2014 - Current
  • Safely transported passengers to their destinations, adhering to traffic laws and safety regulations.
  • Drove passengers from pick-up points to deliver to destination.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.

Truck Owner/Operator

Nile Transportation Inc
Lynn, Massachusetts
02.2021 - 09.2025
  • Communicated with customers regarding arrival times, delays or changes in route due to traffic or weather conditions.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Completed daily pre-trip inspections of assigned vehicles, including checking fluids, tires, brakes and lights.
  • Collaborated with warehouse staff to ensure correct staging of shipments prior to loading onto trucks.
  • Obtained signatures needed to complete and process paperwork.

Linen Attendant

Renaissance Boston Waterfront Hotel
Boston, MA
06.2015 - 02.2021
  • Monitored the operation of machinery during processing cycles to ensure quality standards were met.
  • Kept records of supplies used and orders received to ensure accurate stock levels were maintained at all times.
  • Ensured that linen items were stored properly after each cleaning cycle in order to prevent contamination.
  • Packed freshly laundered linens into designated areas according to customer requirements.
  • Assisted in stocking shelves with fresh linens and restocking inventory as needed.
  • Conducted regular inspections of laundry facilities and equipment in order to maintain a safe working environment.
  • Inspected linens for damage or stains prior to washing and delivery.
  • Maintained cleanliness of linen area, including dusting and vacuuming.
  • Sorted dirty linens from clean ones before loading them into washers for laundering processes.

Houseman

Fairfield By Marriott
Cambridge, Massachusetts
01.2014 - 05.2015
  • Ensured that all public areas were presentable at all times.
  • Reported any damages or repairs needed to the maintenance supervisor.
  • Stocked housekeeping carts with supplies before each shift.
  • Organized closets and cabinets according to hotel regulations.
  • Communicated effectively with other departments such as front desk or engineering teams if needed.
  • Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
  • Transported dirty linen from guest rooms to laundry area using appropriate equipment.
  • Assisted in setting up meeting rooms and banquet halls according to event specifications.
  • Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.

Education

GED -

Pathways
Lynn, MA
02-2016

Skills

  • Customer service
  • Problem-solving abilities
  • Self-motivation and discipline
  • Safe driving practices
  • Cleaning techniques
  • Time management
  • Detail-oriented

Languages

English
Professional
kiswahili
Professional
Arabic
Limited
dinka
Professional

Timeline

Truck Owner/Operator

Nile Transportation Inc
02.2021 - 09.2025

Linen Attendant

Renaissance Boston Waterfront Hotel
06.2015 - 02.2021

Uber Driver

Uber And Lyft
01.2014 - Current

Houseman

Fairfield By Marriott
01.2014 - 05.2015

GED -

Pathways

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Daniel Garang