Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Bartender

Daniel Garcia

Land O' Lakes

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hooters (Brandon, Odessa)
02.2023 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Assistant Manager

Winghouse Bar & Grill
04.2015 - 02.2023
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Recruited and trained new employees to meet job requirements.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Kitchen Manager

Beef 'O' Brady's
02.2010 - 01.2015
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Distributed food to service staff for prompt delivery to customers.
  • Received, organized and rotated paper goods and food ingredients.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Planned kitchen staff schedules to maximize coverage and encourage collaboration.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Trained new employees to perform duties.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Education

High School Diploma -

Land O' Lakes High School
Land O' Lakes, FL
05.2007

Skills

  • Sales Monitoring
  • Product and Service Knowledge
  • Employee Coaching and Motivation
  • Team Building
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management

Certification

_safe-serv manager certification through October 2027

Interests

  • Playing Sports
  • Swimming
  • Kayaking

Timeline

Assistant Manager

Hooters (Brandon, Odessa)
02.2023 - 03.2025

Assistant Manager

Winghouse Bar & Grill
04.2015 - 02.2023

Kitchen Manager

Beef 'O' Brady's
02.2010 - 01.2015

High School Diploma -

Land O' Lakes High School

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Daniel Garcia