Daniel Gardella
St. Petersburg,FL
Summary
Adept at electrical installations and troubleshooting, I significantly enhanced system safety and efficiency at Frontline Communications. My proactive approach in leading teams and training new employees showcases my strong leadership and technical skills. Achieved a notable improvement in project completion times, underscoring my commitment to excellence and ability to multitask effectively.
Overview
18
18
years of professional experience
Work History
Electrician
Frontline Communications
01.2020 - Current
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Read and interpreted electrical and mechanical drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Troubleshot and repaired malfunctioning systems and components.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Customer Support Representative
Frontline Communications
09.2019 - 01.2020
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Supported sales efforts by offering knowledgeable insights into product offerings during upselling opportunities.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Initiated proactive follow-ups with clients to ensure their needs were met after initial interactions.
- Resolved technical issues for customers with clear explanations and step-by-step guidance.
Production Line Supervisor
Frontline Communications
04.2018 - 09.2019
- Led cross-training efforts among team members for greater flexibility and adaptability within the workforce.
- Collaborated with team to identify areas for improvement and implement necessary changes.
- Enhanced collaboration between departments by fostering open lines of communication, enabling quick resolution of problems that could impact the timeline or quality of products being produced.
- Improved product quality with rigorous monitoring of production processes, making adjustments as needed.
- Produced and implemented Standard Operating Procedures of build processes for electrical and assembly.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
Electrical Lead
Frontline Communications
09.2007 - 04.2018
- Inspected completed installations to observe operations and verify conformance to design and equipment specifications.
- Developed and implemented preventive maintenance and operational procedures for electrical systems.
- Performed testing procedures and repairs on existing electrical products and systems.
- Successfully managed multiple projects simultaneously by setting clear goals, prioritizing tasks, and monitoring progress.
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
- Utilized various electrical tools and equipment to diagnose and troubleshoot electrical problems.
Sprinter Line Electrical Lead
Frontline Communications
12.2006 - 08.2007
- Maintained a clean, organized workspace for efficient operation of all tasks.
- Troubleshot technical issues efficiently to minimize delays in project completion times.
- Trained new employees in proper use of equipment, safety procedures, and build practices.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
Electrician
Frontline Communications
08.2006 - 12.2006
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Followed state and local building regulations based on National Electrical Code.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Stored and maintained power tools and equipment for each job.
- Read and interpreted electrical and mechanical drawings for wiring layouts.
Education
High School Diploma -
Loudoun Valley High School
Purcellville, VASkills
- Wiring installation
- Electrical Repairs
- Electrical Installation
- Electrical Troubleshooting
Timeline
Electrician
Frontline Communications
01.2020 - Current
Customer Support Representative
Frontline Communications
09.2019 - 01.2020
Production Line Supervisor
Frontline Communications
04.2018 - 09.2019
Electrical Lead
Frontline Communications
09.2007 - 04.2018
Sprinter Line Electrical Lead
Frontline Communications
12.2006 - 08.2007
Electrician
Frontline Communications
08.2006 - 12.2006
High School Diploma -
Loudoun Valley High School
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