Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Garretson

OCALA

Summary

Dynamic professional with extensive experience in operations management and customer relations, notably at Mars Chocolate. Proven track record in enhancing client satisfaction and retention through effective relationship building and project management. Skilled in financial management and staff development, consistently achieving operational excellence and fostering a positive work environment.


Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.

Overview

17
17
years of professional experience

Work History

Owner/Operator Manager

D-Fence LLC
03.2019 - Current
  • Managed day-to-day business operations.
  • Developed strong relationships with clients, resulting in increased customer satisfaction and retention rates.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed budgets effectively, balancing financial objectives with operational needs to achieve desired results.

Manager

JNT Fence
08.2017 - 03.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Operations Administrator

Mars Chocolate
01.2014 - 08.2017
  • Served as a liaison between employees and upper management, addressing concerns promptly to maintain a positive work environment.
  • Evaluated current operational practices and suggested improvement strategies.
  • Enhanced communication between departments through regular meetings, reports, and updates.
  • Consistently met deadlines under high-pressure situations demonstrating strong multitasking abilities.

Correctional Officer

Department of Corrections
07.2008 - 01.2014
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.

Education

Certificate -

CFCC
Ocala, FL

Dunnellon High School
Dunnellon, FL
05-2004

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project management
  • Operations management
  • Business management
  • Project estimating
  • Staff management
  • Marketing
  • Financial management
  • Staff hiring
  • Employee development
  • Contract management

Timeline

Owner/Operator Manager

D-Fence LLC
03.2019 - Current

Manager

JNT Fence
08.2017 - 03.2019

Operations Administrator

Mars Chocolate
01.2014 - 08.2017

Correctional Officer

Department of Corrections
07.2008 - 01.2014

Certificate -

CFCC

Dunnellon High School

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