Summary
Overview
Work History
Skills
References
Timeline
Generic

Daniel Garza

Fort Worth,TX

Summary

Customer-oriented Store Manager offering over 10 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Motivated and practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales. Successful at sales growth, customer growth, budgets and goals.

Overview

11
11
years of professional experience

Work History

Store Manager

Biglots
Burleson / Fort Worth , TX
05.2020 - Current
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Updated and maintained store signage and displays.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.

Assistant Manager

Biglots
Denton, TX
05.2017 - 05.2020
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Assistant Manager5

Toys R Us
Arlington, TX
08.2015 - 04.2017
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Produced thorough, accurate and timely reports of project activities.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Department Supervisor

Toys R Us
Lewisville, Texas
08.2013 - 08.2015
  • Trained and mentored new associates on department policies and procedures.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Assessed displays for proper stock, checked store organization and kept aisles clear of obstacles.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.

Skills

  • Staff training and development
  • Team-oriented
  • Employee supervision and motivation
  • Retail inventory management
  • Employee training
  • MS Office proficient
  • Store opening and closing procedures
  • Accurate cash handling
  • Reliable
  • Store operations oversight
  • Sales professional
  • Recruiting and hiring
  • Schedule management
  • Supervision and training
  • Policy/program development

References

References available upon request.

Timeline

Store Manager

Biglots
05.2020 - Current

Assistant Manager

Biglots
05.2017 - 05.2020

Assistant Manager5

Toys R Us
08.2015 - 04.2017

Department Supervisor

Toys R Us
08.2013 - 08.2015

Similar Profiles

CREATE PROFILE
Daniel Garza