Daniel Genao
providence,RI
Summary
Results-driven Associate with extensive experience in business operations and client management, recognized for cultivating strategic partnerships and optimizing processes to enhance operational efficiency. Proven track record in improving customer satisfaction through effective communication, problem-solving, and team collaboration. Core competencies include operational strategy development, process improvement, and customer relationship management. Aiming to leverage expertise to drive further innovations in a dynamic environment.
Overview
2
2
years of professional experience
Work History
Food Runner
Distinguish Catering
Providence, RI
10.2024 - 11.2024
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Transferred supplies and ingredients between storage and kitchen areas by hand or cart.
- Seamlessly adapted to changes in menu or kitchen procedures to maintain service efficiency.
- Ensured all dishes were served at the correct temperature and presentation.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Responded promptly to customer inquiries and requests for additional items or services.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Stocked customer service stations with paper products or beverage preparation items.
- Provided assistance with clearing plates from tables after meals were completed.
- Delivered food to guests in a timely manner while following safety protocols.
- Maintained cleanliness and organization of serving stations and dining areas.
Bounce House Associate
Wavy Bounce
Providence , RI
04.2023 - 11.2024
- Prepared merchandise for purchase or rental.
- Assisted customers with selecting items and answering questions about products.
- Built relationships with customers by providing friendly customer service.
- Answered store and merchandise questions and led customers to wanted items.
- Trained new associates on the company's operations, policies, and procedures.
- Developed and maintained relationships with clients and vendors.
- Greeted customers to determine wants or needs.
- Clean, set up, and break down the bounce houses.
- Provided customer service support for inquiries, complaints, and returns.
Education
High School Diploma -
Hope High
Providence, RI06-2024
Skills
- Table resetting
- Dining room assistance
- Service station maintenance
- Food service
- Dining room setup
- Table service
- Safety awareness
- Active listening
- Efficient movement
- Strong teamwork
- Heavy lifting
- Time management
- [Spanish] fluency
- Supply restocking
- Cleaning and sanitizing
- Proper sanitation
- Quick learner
- Strong work ethic
- Performance improvement
- Customer service
- Teamwork and collaboration
Languages
Spanish
Professional
Accomplishments
- Most Improved Wrestler Award
- Team state runner-ups, 2023
- Wrestler through out high school
Timeline
Food Runner
Distinguish Catering
10.2024 - 11.2024
Bounce House Associate
Wavy Bounce
04.2023 - 11.2024
High School Diploma -
Hope High
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