Daniel Gibson
Lake Havasu City,AZ
Summary
Dynamic leader with a proven track record at Burger King LLC and Havasu Springs Resort, excelling in staff management and operations management. Spearheaded cost control and inventory tracking initiatives boosting efficiency and productivity. Skilled in staff development and fostering a positive work environment demonstrating effective leadership and decision-making abilities. Achieved significant improvements in service quality and employee satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Havasu Springs Resort
10.2022 - 09.2024
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Managed inventory levels to prevent overstocking or stockouts, ensuring availability of popular items.
Regional General Manager
Burger King LLC
02.2018 - 10.2022
- Implemented cost-saving measures without compromising service quality or employee satisfaction levels.
- Participated in strategic planning meetings with executive leadership to align regional goals with overall company objectives.
- Managed a team of area managers, resulting in increased efficiency and productivity across the region.
- Mentored area managers on best practices for team leadership and motivation, contributing to a positive work environment throughout the region.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
High School Diploma -
Holbrook High School
Holbrook, AZ05.2014
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Staff training/development
- Hiring and Onboarding
- Inventory Tracking and Management
- Cost Control
- Decision-Making
- Effective leader
- Food safety and sanitation
Certification
- Title 4 Management Liquor Law Training - Exp 6/14/2026
- ServSafe Certification - Exp 5/4/2025
Timeline
Assistant General Manager
Havasu Springs Resort
10.2022 - 09.2024
Regional General Manager
Burger King LLC
02.2018 - 10.2022
High School Diploma -
Holbrook High School