Daniel Gillespie, MSNc, BSN, RN

• Implement, facilitate, and support training and education programs for case management staff to improve quality and ensure compliance with state and federal regulations and guidelines

• Collaborate with training team and leadership in the development, design, and implementation of training content, materials, and technology to ensure best practice for CM staff, including state specific regulations

• Provide feedback to leadership on trainees to identify areas of focus for ongoing support

•Provide 1:1 training, coaching, and education as needed for staff that require additional support

• Evaluate effectiveness of training provided to ensure staff understand the material and are prepared to be successful in their roles going forward

• Focus on engaging trainees using active participation and real-world examples of how topics will be used in their roles

• Function as a subject matter expert and resource to troubleshoot technology issues with applications used by healthcare services as well as iPad setup/use for mCare

• Safely administered COVID-19 vaccines to underserved populations at various clinics throughout Wayne County, MI
• Educated patients on COVID-19 and where to find the most up-to-date information

• Provided case management services to plan members transitioning from hospital to home,

hospital to nursing facility, or nursing facility to home

• Ensured plan members obtained necessary in-home services and/or durable medical equipment prior to discharge from facilities

• Provided support to members upon return home by ensuring they attended follow-up appointments, filled medications, and community/family support resumed

• Completed face-to-face facility and home visits with plan members as required

• Managed a caseload of 30-45 members

• Completed member-centric care plans according to current corporate policies

• Participated in multidisciplinary team meetings as assigned

• Remote employee

• Ensured assisted living residents’ safety during the global pandemic

• Filled in for nurses infected with COVID-19 virus to maintain safety and day-to-day function of 140-bed assisted living facility

• Supervised all caregivers providing care for residents

• Completed COVID-19 tests on residents and staff

• Delivered compassionate and professional care through proficient utilization of nursing techniques
• Collaborated effectively with Social Workers, Physicians, Physical Therapy practitioners, and Occupational Therapy specialists as part of a diverse team to deliver comprehensive support and counseling services to patients transitioning out of inpatient care
• Full-time, then contract employee

• Collaborated with Music Therapy, Chaplain, Social Work, Physicians and hospice aids to provide health care, emotional support and counseling for hospice patients and their families
• Provided professional, compassionate care by effectively utilizing all elements of nursing practice
• Acted as morale coach for the Michigan program, actively worked to increase team morale and improve workplace satisfaction

• Managed the medical care of short-term rehabilitation patients and long-term care residents
• Monitored patients for changes in condition and responded to changes appropriately
• Conducted behavioral assessments on patients, including monitoring and reporting changes to physicians
• Performed charge nurse duties, supervising certified nursing assistants, licensed practical nurses, and other staff
• Evaluated Certified Nursing Assistant's performance and implemented disciplinary action as needed.
• Developed training materials for staff inservices
• Member of the Diversity and Inclusion Committee
• Full-time/Part-time employee