Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Glenn

Gilbert,AZ

Summary

At Target, as a Fulfillment Operations Team Lead, I spearheaded operational enhancements, boosting team efficiency significantly. My expertise in business process reengineering and adept cross-functional coordination led to notable improvements in productivity and customer satisfaction. I excel in performance monitoring and fostering a culture of continuous learning and excellence.

Overview

5
5
years of professional experience

Work History

Fulfillment Operations Team Lead

Target
Gilbert, AZ
04.2020 - Current
  • Developed and implemented operational strategies to increase the efficiency and productivity of the team.
  • Monitored daily operations and evaluated staff performance, providing feedback and coaching as needed.
  • Created reports on staff performance, customer satisfaction, cost savings initiatives, and other topics for upper management.
  • Ensured compliance with company policies and procedures related to operations.
  • Identified areas for improvement in processes, procedures, tools, and technologies used by the operations team.
  • Provided guidance on best practices for customer service excellence to drive business growth objectives.
  • Trained new hires on operational processes and provided ongoing training for existing employees when needed.

Education

Financial Planning -

University of Arizona
Tucson, AZ
08-2026

Financial Planning -

Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ
04-2025

Skills

  • Business process reengineering
  • Forecasting
  • Cross-functional coordination
  • Documentation
  • Meeting facilitation
  • Performance monitoring

Timeline

Fulfillment Operations Team Lead

Target
04.2020 - Current

Financial Planning -

University of Arizona

Financial Planning -

Maricopa Community Colleges, Chandler-Gilbert Community College

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Daniel Glenn