Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Glisson

Fayetteville,AR

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Attentive retail professional brings 6 years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of customer service and retail. People- and service-oriented leader with positive attitude and remarkable work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Key Holder Supervisor

Party City
08.2023 - Current
  • Trained and mentored new employees.
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Counted out cash drawers and balanced totals.
  • Processed cash, credit, debit, and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Rotated stock according to dates and protocols.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Managed store personnel by delegating tasks and supervising daily operations.

Builder

KeyTronicEMS
11.2022 - 08.2023
  • Assembled parts for circuit boards.
  • Attached parts to circuit boards.
  • Soldered parts to circuit boards.

Jumper

Superior Linen And Laundry Service
03.2022 - 11.2022
  • Load and unload dirty and clean linen on the truck.
  • Deliver clean linen to restaurants and hospitals and retrieve their dirty laundry to take back and be cleaned.
  • Drive and 26ft freightliner to the designated locations.

Key Holder Supervisor

Walgreens
01.2022 - 03.2022
  • Trained and mentored new employees.
  • Completed store opening and closing procedures.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Counted out cash drawers and balanced totals.
  • Processed cash, credit, debit, and check payments.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Opened inventory boxes and restocked shelves.
  • Received and counted money.
  • Rotated stock according to dates and protocols.
  • Directed customers to correct store locations.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

Credit Manager

Buddy's Home Furnishing
02.2021 - 01.2022
  • Investigated and evaluated customers for creditworthiness and potential risk factors.
  • Work cross-functionally with sales, management and other departments to maintain effective operations.
  • Obtained and interpreted financial statements to assist in credit limit reviews.
  • Oversaw reporting, documentation and recordkeeping requirements for department.
  • Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
  • Negotiated settlements and payment terms with customers and delivered customized payment plans.

Facility Maintenance / Associate Vetting

Walmart Home Office
05.2019 - 02.2021

Setup Networks, TV's, and phone systems all over the Walmart campus.

Once I transferred to Associate Vetting I did callcenter type work and worked directly with potential new hires for Walmart and Sam's Club on their background checks and drug screenings.

Assistant Manager

Buddy's Home Furnishing
05.2014 - 04.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

High School Diploma -

Farmington High School
Farmington, AR
06.2006

Skills

  • Staff Oversight
  • Customer Service Management
  • Resource Allocation
  • Task Delegation
  • Alarm Systems
  • Workplace Safety
  • Staff Training
  • Cash Handling
  • Product Ordering
  • Customer Service
  • Bank Deposits
  • Inventory Monitoring
  • Daily Reporting

Timeline

Key Holder Supervisor

Party City
08.2023 - Current

Builder

KeyTronicEMS
11.2022 - 08.2023

Jumper

Superior Linen And Laundry Service
03.2022 - 11.2022

Key Holder Supervisor

Walgreens
01.2022 - 03.2022

Credit Manager

Buddy's Home Furnishing
02.2021 - 01.2022

Facility Maintenance / Associate Vetting

Walmart Home Office
05.2019 - 02.2021

Assistant Manager

Buddy's Home Furnishing
05.2014 - 04.2019

High School Diploma -

Farmington High School
Daniel Glisson