Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Glodowski

Stevens Point,WI

Summary

Proven leader in retail management, adept at staff management and customer engagement, significantly improved customer satisfaction at Trig's Grocery T.A. Solberg & Assoc. Skilled in problem-solving and personnel training, fostering team supervision and safety. Achieved seamless operations and strategic business growth through effective work planning and organization. Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Overview

47
47
years of professional experience

Work History

Department Manager

Trig's Grocery T.A. Solberg & Assoc
02.1974 - 06.2021
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
  • Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.

Assistant Manager

Trig's Grocery T.A. Solberg & Assoc
01.1982 - 01.1992
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Education

High School Diploma -

Pacelli High School
Stevens Point, WI
06.1976

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Training and mentoring
  • Customer Engagement
  • Safety and Security
  • Goals and performance
  • Flexible Schedule
  • Retail Management
  • Work Planning and Organization
  • Personnel training and development

Timeline

Assistant Manager

Trig's Grocery T.A. Solberg & Assoc
01.1982 - 01.1992

Department Manager

Trig's Grocery T.A. Solberg & Assoc
02.1974 - 06.2021

High School Diploma -

Pacelli High School

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Daniel Glodowski