Daniel Goba Jr
Germantown,MD
Summary
Dynamic professional with a track record of enhancing customer satisfaction by 50% at BI Worldwide through exceptional problem-solving and communication skills. Excelled in roles requiring adaptability, from education assistant at NE Metro 916 to senior security specialist, demonstrating leadership and attention to detail. Proven ability in team coordination and implementing effective policies.
Overview
3
3
years of professional experience
Work History
Education Assistant, Special Needs
NE Metro 916
09.2024 - Current
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Participated in professional development workshops focused on special education techniques and best practices for continuous improvement as an educator.
- Developed creative lesson plans featuring multisensory approaches to accommodate diverse learning styles effectively.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Independent Living Specialist
Spring Path Mental Health
08.2023 - 09.2024
- Conducted assessments for determining individual needs and creating tailored support strategies.
- Coordinated transportation arrangements for clients to ensure accessibility to appointments, meetings, and events.
- Facilitated group sessions on various topics related to independent living skills development.
- Educated clients on available resources, benefits, and services within their communities.
Project Administrator
BI Worldwide
01.2023 - 05.2024
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Increased customer satisfaction by 50% by solving problems and concerns effectively
Senior Security Specialist
Nordstrom Rack
05.2022 - 06.2023
- Collaborated with stakeholders across the organization to develop and implement effective policies governing data usage, storage, and handling procedures.
- Implemented multi-factor authentication measures across all critical systems to increase resistance against unauthorized access attempts.
- Conducted thorough investigations into suspected security incidents, ensuring prompt resolution and appropriate follow-up actions.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
Education
High School Diploma -
Champlin Park High School
Champlin, MNBachelor of Science - Aviation
Anoka-Ramsey Community College
Minneapolis, MN01-2025
Aviation
Twin Cities Flight Program
Blaine, MN01-2025
Skills
- Data collection
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Documentation and reporting
- Adaptability and flexibility
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Customer service
Timeline
Education Assistant, Special Needs
NE Metro 916
09.2024 - Current
Independent Living Specialist
Spring Path Mental Health
08.2023 - 09.2024
Project Administrator
BI Worldwide
01.2023 - 05.2024
Senior Security Specialist
Nordstrom Rack
05.2022 - 06.2023
High School Diploma -
Champlin Park High School
Bachelor of Science - Aviation
Anoka-Ramsey Community College
Aviation
Twin Cities Flight Program
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