Daniel Gomez
Miami
Summary
Dynamic professional with experience at Swissport Cargo Services, skilled in cargo handling and customer relationship building. Proven ability to train staff and enhance operational efficiency. Bilingual and adaptable, with a strong focus on safety protocols and inventory management, ensuring compliance and optimizing performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Warehouse Cargo Agent
Swissport Cargo Services
01.2024 - Current
- Learned cargo handling procedures and safety protocols to ensure compliance with industry standards.
- Assisted in the loading and unloading of cargo, maintaining organization within storage areas.
- Supported inventory tracking by accurately labeling and documenting incoming and outgoing shipments.
- Operated basic cargo handling equipment under supervision to facilitate efficient operations.
- Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
- Supported supervisors with various administrative tasks, contributing to the overall efficiency and organization of the department.
Salesmen
Brickell Buick Gmc
04.2023 - 12.2023
- Developed strong customer relationships to enhance repeat business and customer loyalty.
- Executed daily sales strategies to meet individual and team targets effectively.
- Assisted in product demonstrations to educate customers on features and benefits.
- Utilized point-of-sale systems for accurate transaction processing and inventory management.
- Collaborated with team members to optimize sales floor organization and presentation.
- Researched competitive products to maintain market awareness and inform customer recommendations.
Retail Supervisor
Tobacco Locker Cigar Bar
02.2022 - 03.2023
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored team members to enhance customer service skills and product knowledge.
- Managed inventory levels, conducted stock audits, and coordinated replenishment efforts.
- Implemented visual merchandising strategies to optimize product displays and improve sales presentation.
- Resolved customer inquiries and complaints effectively to maintain high satisfaction levels.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
Education
High School Diploma -
Miami Dade College
Miami, FLSkills
- Bilingual
- Ground handling operations
- Cargo loading/ unloading
- Dangerous goods handling
- Forklift operation
- Customer relationship building
- Sales strategy development
- Upselling and cross selling
- Task delegation
- Store organization
- Staff training and development
- Adaptable to changing demands
- Willingness to learn
Timeline
Warehouse Cargo Agent
Swissport Cargo Services
01.2024 - Current
Salesmen
Brickell Buick Gmc
04.2023 - 12.2023
Retail Supervisor
Tobacco Locker Cigar Bar
02.2022 - 03.2023
High School Diploma -
Miami Dade College
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