Daniel Gonzales

I was a car salesman. Hours were 9-6 i would show up at 8:30 to get my day started. Off days were Thursdays and Sundays. Consistently making phone calls, following up with clients and catching as many ups as possible.

• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

• Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
• Streamlined front desk procedures through updating reservation software systems, increasing efficiency in daily tasks.
• Handled guest reservations efficiently and accurately, streamlining check-in/out processes.
• Conducted regular inventory checks to maintain stock levels for essential supplies, minimizing shortages or delays.
• Contributed positively to the resort''s reputation by maintaining a professional demeanor and providing excellent customer service at all times.

• Traveled by foot or automobile to deliver or sell merchandise or services.
• Used scripts or persuasive sales techniques to convince clients in purchasing wifi, cable, and mobile phones.
• Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
• Drove team revenue totals by bringing in top sales numbers.
• Presented sales presentations and proposals to prospects in territory, identifying positive features and advantages of wifi, cable, and mobile phones over those of competition.
• Completed multiple follow up appointments or calls each week to connect with warm leads.

• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Tracked substitutions and informed customers of changes.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Helped customers locate products and checked store system for merchandise at other sites.

• Weighed letters and packages and calculated costs based on classification, weight and destination.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Distributed mail on foot to residences and businesses, delivering to approximately 3-5 customers per shift.
• Maintained mailroom supply inventories, purchase orders and vendor supplies.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.

• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.