Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniel Gonzalez

Summary

Sales professional with proven track record in managing client accounts and driving revenue. Known for strong collaboration skills and consistently achieving results in dynamic environments. Expertise in sales strategies, client relationship management, and negotiation.

Overview

13
13
years of professional experience

Work History

Secure Lox Sales Account Manager

Secure Lox
03.2021 - Current
  • Managed diverse portfolio of accounts, providing personalized attention and support to each client.
  • Maintained high customer service standards by accurately addressing pricing, availability, and credit inquiries.
  • Negotiated prices, terms of sale, and service agreements to optimize mutual benefits.
  • Fostered client relationships as liaison between customer service and sales teams.
  • Utilized analytical skills to track sales performance and adjust strategies to meet targets.
  • Achieved improved client satisfaction ratings through effective communication and prompt problem resolution.
  • Established long-term relationships with key clients to drive sustained growth and success.
  • Developed reputation as trusted advisor by showcasing exceptional product knowledge.
  • Attended industry conferences and events, establishing valuable networking connections for potential partnerships.

Food Runner

Third Coast
09.2019 - 12.2020
  • Maintained professionalism and composure during peak hours and unexpected rushes.
  • Managed multiple tasks simultaneously, prioritizing duties to enhance productivity.
  • Delivered exceptional customer service through attentive greetings and interactions.
  • Collaborated with kitchen staff to ensure order accuracy, reducing errors and complaints.
  • Promptly delivered food orders to tables while communicating effectively with kitchen staff.
  • Ensured clean and organized dining areas to create a welcoming atmosphere for patrons.
  • Acted as liaison among kitchen, serving staff, and guests for efficient service delivery.

Line Cook

Black Hawk Country Club
07.2018 - 09.2019
  • Executed multiple orders during peak periods, achieving high accuracy and enhancing customer retention.
  • Collaborated with team to uphold cleanliness and safety standards in compliance with health regulations.
  • Set up cooking supplies and workstations during shifts to maximize operational efficiency.
  • Adapted rapidly to new recipes and techniques, showcasing versatility and commitment to skill development.

Server

Pei Wei
02.2017 - 06.2018
  • Managed multiple tables simultaneously, maintaining high service quality throughout shifts.
  • Served food and beverages promptly, focusing on customer needs to enhance satisfaction.
  • Collaborated with team members during busy periods to optimize workflow and guest experiences.
  • Executed opening and closing duties, ensuring dining area readiness for seamless service transitions.

Cook

The Locker Room
09.2015 - 12.2015
  • Ensured clean and organized work areas to enhance safety and food quality.
  • Monitored inventory, rotated stock, and verified freshness of food items.
  • Sanitized cutting boards and surfaces between tasks to prevent cross-contamination.
  • Kept stations well-stocked with supplies and spices to maximize productivity.
  • Prepared meals efficiently under tight time constraints during peak service hours.
  • Managed multiple orders simultaneously, maintaining high standards of quality and presentation.

Cashier

Taco Bell
04.2014 - 11.2016
  • Maintained balanced cash drawer, ensuring accurate end-of-shift accounting.
  • Resolved customer complaints to enhance relations and loyalty.
  • Assisted customers with purchases, item location, and reward program enrollment.
  • Answered inquiries regarding store policies and addressed concerns effectively.
  • Collaborated with team members to meet sales targets and uphold store organization.

Cashier

Sonic Drive in
01.2012 - 02.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Houston Community College
Houston, TX

High School Diploma -

Stephen F. Austin High School
Sugar Land, TX
06-2015

Skills

  • Client relationship building
  • Sales strategy development
  • Lead prospecting
  • Customer-oriented
  • Product knowledge
  • Bilingual in Spanish
  • Complaint resolution
  • Strong interpersonal skills
  • Account management

Languages

Spanish
Native or Bilingual

Timeline

Secure Lox Sales Account Manager

Secure Lox
03.2021 - Current

Food Runner

Third Coast
09.2019 - 12.2020

Line Cook

Black Hawk Country Club
07.2018 - 09.2019

Server

Pei Wei
02.2017 - 06.2018

Cook

The Locker Room
09.2015 - 12.2015

Cashier

Taco Bell
04.2014 - 11.2016

Cashier

Sonic Drive in
01.2012 - 02.2014

Houston Community College

High School Diploma -

Stephen F. Austin High School
Daniel Gonzalez