Daniel Gonzalez
South Gate,CA
Summary
Cooperative Forklift Operator/eCommerce Customer Service Rep with 10+ years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Basic English and Spanish skills used to communicate with bilingual individuals in professional daily activities. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Skilled Material Handler with solid experience in warehouse operations, logistics and inventory control. Possess strong organizational skills, adept at handling multiple tasks simultaneously while maintaining high standards of work. Contributed to previous workplaces by streamlining processes, enhancing efficiency and reducing waste. Known for demonstrating initiative in problem-solving and team collaboration.
Overview
12
12
years of professional experience
Work History
Material Handler
Frameless Hardware Company
South Gate, CA
05.2024 - 09.2025
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded products from trucks following safety protocols.
- Organized inventory to ensure quick access and proper storage of materials.
- Collaborated with team members to streamline material handling processes.
- Maintained cleanliness and organization of work areas to enhance safety standards.
- Monitored stock levels and reported shortages to management for replenishment needs.
- Assisted in training new hires on equipment operation and safety practices.
- Reported any malfunctions or damages of material handling equipment promptly.
- Supported other warehouse personnel in completing tasks efficiently.
- Performed regular cycle counts to ensure accuracy of inventory records.
- Palletized boxes to increase movement and shipment efficiency.
- Verified packing lists against received merchandise for accuracy.
- Maintained organized shipping and receiving areas for efficiency.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Utilized various computer systems to track shipments throughout their journey from origin to final destination.
- Monitored merchandise received and shipped from facility in computer system.
- Verified shipping documents for accuracy.
- Worked closely with internal departments such as purchasing and receiving to ensure timely delivery of products.
Warehouse Associate/Forklift Operator
C.R.Laurence U.S. Aluminum
Los Angeles, CA
10.2019 - 05.2024
- Operated forklift to transport goods throughout warehouse.
- Loaded or unloaded shipments on trucks.
- Stored material by moving to appropriate area in warehouse.
- Organized warehouse and arranged items following procedures and safety rules.
- Staged goods in loading dock area.
- Located, pulled and prepared orders.
- Received, inspected and stocked incoming shipments.
- Boxed, labeled and added shrink wrapping to items.
- Handled maintenance tasks on equipment by checking fuel, lubricants, oil, antifreeze, tires and general condition.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Reported safety and quality issues to management.
- Completed daily logs for recordkeeping.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Maintained yard appearance, keeping ground clean and clear.
- Communicated with supervisor and other warehouse staff to coordinate work.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Operated power material handling equipment to accurately select and palletize loads.
- Prepared finished stock for shipment by identifying, pulling and packing product.
- Checked shipments for damaged or incorrect items.
Warehouse Worker/Customer Service Representative
Cornerstone Apparel Inc.
Commerce, CA
09.2013 - 10.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Consulted with customers to resolve service and billing issues.
- Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Answered inbound calls, chats and emails to facilitate customer service.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Prepared products for shipment by packaging and labeling finished products in cardboard boxes or containers.
- Lifted materials of varied weights on regular basis.
- Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Palletized boxes to increase movement and shipment efficiency.
- Utilized forklift to move inventory items.
- Identified and moved empty and broken pallets to proper areas.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06.2012
Skills
- Loading and Unloading
- Equipment Inspections
- Materials Handling
- Teamwork and Collaboration
- Palletizing
- Problem-Solving
- PPE Compliance
- Load Inspection
- Fast Reaction Time
- Storage and Stacking
- OSHA Compliance
- Physical Strength and Stamina
- Time Management
- Forklift Operation
Timeline
Material Handler
Frameless Hardware Company
05.2024 - 09.2025
Warehouse Associate/Forklift Operator
C.R.Laurence U.S. Aluminum
10.2019 - 05.2024
Warehouse Worker/Customer Service Representative
Cornerstone Apparel Inc.
09.2013 - 10.2019
High School Diploma -
Bell Gardens High School