Daniel Goudy
Minneapolis,MN
Summary
As a Certified Pharmacy Technician with experience in customer service able to serve medical community in hospitals and retail pharmacies by using pharmacy Technician skills. Diligent Security professional with 9 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Skilled Armed Security offering over 3 years of experience in security. Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances, facility grounds and closed circuit feeds.
Overview
44
44
years of professional experience
5
5
Certification
7
7
years of post-secondary education
Work History
(Armed and Unarmed)
Allied Universal Security Services
09.2018 - Current
- Provided customer service to clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities to more than 100 peoples per day
- Respond to 300 people per days incidents and critical situations in calm, problem solving manner
- Conduct regular and random patrols around business and perimeter every 2 hours and 8 hours per day
- Working environments and conditions may vary by client site.
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas
- Wrote detailed reports of all security breaches and investigations
- Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques
- Patrolled parking lots and garages to determine security of vehicles and property
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment
- Responded quickly to emergency situations to assess and deflect issues
- Checked all baggage using X-ray machines, metal detectors and Garrett wands
- Contributed to positive work environment through excellent teamwork and collaboration with colleagues
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime
- Updated shift logs and produced daily reports to document security activities and specific incidents
- Conducted safety checks, inventory checks and security assessments to apply protective measures
- Completed full building and grounds patrols to spot and investigate concerns
- Assisted in investigation of theft and vandalism incidents to promote peace and provide safety
- Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as Unarmed Security Officer
PACKAGE HANDLER
(United Parcel Service)
03.2016 - Current
- Loading and unloading of 3,000 packages from ground vehicles to facility or Aircrafts from ground facilities
- Sorting and scanning the packages from delivery belts to proper containers in organized manner so that able to maintains the balance to eliminate the imbalance of container to the aircrafts
- Maintain safety operations in prepping and delivery to known destinations and delivery time schedules to meet the customer's satisfaction
- Able to operate packaging machines and able to effectively communicate packages operations
- Manage cycle counting and inventory control procedures as well as stack and seal products and materials
- Follow through Hazmat procedures to isolate potentially dangerous materials from entering the vehicles and aircrafts.
- Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
- Aided in maintaining warehouse cleanliness, ensuring organized workspace conducive to efficient operations.
- Followed verbal and written instructions to properly move and ship products.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled pallets and crates for secure transportation of materials.
COMPUTER OPERATOR I
(Digital Training Facility Management Service)
02.2016 - 11.2018
- Resolve common operating problems in computer operation in computer operations and maintaining 50 computer operating systems
- Maintaining computers under supervision and reporting of errors and malfunction to tier 2 operators in up keep of systems
- Understand and have general knowledge of operating system software operating system
- Operator must maintain and completed NACI personnel security investigation in nature to view sensitive information providing services that is military information security
- Up keep of facility hours and marinating records of customer usages as well as proper recording and reporting to higher authority.
- Actively participated in departmental meetings, offering insightful perspectives on ways to enhance overall system performance.
Pharmacy Technician (Veterans Administration)
United States Army
04.2017 - 04.2018
- Researching, resolving, and recording prior authorization outcomes in system
- Communicating benefit coverage and prior authorization criteria to doctor's offices
- Bringing to attention of Pharmacists when requests require clinical review or denial
- Researching, resolving, and documenting doctor or client inquiries and issues and providing verbal or written results to involved parties
- Troubleshooting any issues that may arise performing other responsibilities as needed
- Inventorying of ward stocks in each floors of hospital in support of medical staffs and pharmacist in hospital
- Record keeping of all medications and stocks used in inpatient wards and keeping records in V.A computer systems.
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume inpatient pharmacy environment 300 medication
- Coordinated verification and filling of more than 300 daily prescriptions in high-volume in hospital pharmacy environment
- Counseled customers on medications, appropriate dosage and potential side effects in writing before discharge
TUTOR/ADMISSION COUNSELOR
National American University
12.2010 - 10.2014
- Head Tutor in National American University Roseville, Minnesota
- Motivated students and help students by teaching them various methods to study
- Provide more than 150 students per quarters provided general college subject matters to students who is having difficulty due to fast paced academic environment where gradual transition into academic works which aims is to achieve independent thinking
- Coordinate with 40 or more academic faculties and para-professional in integration regarding to students performs in academic environment
- Actively contacting prospective students by telephone, email and other communication technologies
- Interview prospective students, answering their questions, helping them to identify personal and professional goals, and assisting them with enrollment process
- Advising and assisting 10 to 20 students for per quarter in re-entry students' application process and register for proper courses and providing the students with point of contact and direct those to additional NAU resources
- Developing new inquiries by requesting recommendations for other persons who may benefit from continuing their education
- Member of student ambassador club in National American University in Roseville to represent diverse student body
- Military Admission Counselor for United States Military, Navy, Army, Reserve, and National Guard in Minnesota and outer States needing in usage of their GI Bills and State GI Bill.
UNITED STATES ARMY RESERVE 114th Combat Support
United States Army
07.1980 - 09.2014
- 847th Human Resource Battalion
- Fort Snelling, Minnesota
- Created orders and recordkeeping of orders of United States Army enlisted personnel in their mission to and from
- As postal Sergeant use of military knowledge base on electronic and other methods to transmit of communication to company commander and higher echelon command in situations and change in order of operation in lower echelon.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Resolved problems, improved operations and provided exceptional service.
ASSISTANT HUMAN RESOURCE OFFICER
Golden Choice
12.2009 - 03.2010
- GOLDEN-CHOICE NURSING SERVICE
- Under supervision of Human Resource Officer for major homecare office in administration of collecting outstanding bills and resource activities regarding to monitoring care process and billing
- Under Human Resource Officer supervising 30 Homecare workers throughout Twin-Cities area.
- Conducted thorough research on industry trends to inform strategic HR initiatives and best practices.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Created and implemented forward-thinking initiatives to improve employee engagement.
PROGRAM COORDINATOR
Unites State Airforce
07.2009 - 11.2009
- UNIVERSITY OF PHOENIX AZ
- Enroll 40 students per semester in military dependents and military students into University of Phoenix Graduate Programs offered on Korean Peninsula, and ensured new students are oriented to university policies and services prior to enrollment
- Conducted student appointments to disseminate course and programs information to new or potential students with respect to admission, degree portions, requirements and progress as well as verifies enrolment status and eligible for admission
- Transmission of admission packets through electronic and faxing method to submit to University Headquarter in Phoenix, Arizona, and responding to direction from Deans of Schools.
FIELD REPRESENTATIVE
University Of Maryland Korea
03.2009 - 07.2009
- University of Maryland –Asia (Osan Airbase, Korea)
- Trained all servicing organization on designated areas of education programs and provided information of marketing and promotions of higher education programs and liberal education catalogs and Provided UMUC examination, DSST, CLEP and Pearson VUE Testing over 100.
- Closed over 200 students in dealing with registrations every 3monts
MILITARY PERSONNEL SPECIALIST
Military Processing Personnel Serco
09.2005 - 06.2009
- SERCO (Camp Humphreys, Korea)
- Trained all servicing organizations on military personnel division requirements that enforced by department of defense, and provide for better understanding of overall missions in Korea
- Performed in and out processing personnel with used military personnel processing system and military data base system
- Maintained all secure confidential records and rectifying customer problems
- Supported two Brigades and 12 Battalions in Camp Humphreys.
Education
Bachelor of Science - Asian Study/East Asian Study
University of Maryland University College
University Of Maryland- Adelphi 03.2016 - 02.2021
Associate Science - Pharmacy Technician (National Certified Pharmacy Technician)
National American University
Roseville Minnesota09.2010
Diploma - Postal Operation, United States Army
United States Army Adjutant General School
Fort Jackson SC01.2008
Diploma - Human resource, United States Army
United States Army Adjutant General School
Fort Jackson SC01.2008
Bachelor of Science - Human Intel and Signal Intel, United States Army
United States Army Military Intelligent School
Fort Huachuca, AZ 02.1999 - 08.2001
Skills
- Able to write and speak Korean language and has been proven in defense language institute standard as well as efficient in computer in Excel and Word, and spread sheets
- Certified as Pharmacy Technician with National Registry of Pharmacy Tech
- Certified Medication Aid with State of Minnesota Board of Nursing
- United States Army Combat Medic-Diploma
- United States Army All Source Intel Analyst
Notes And Activities
- Alumni of University of Maryland.
- Life-time member of United States Army Retiree Club.
- Member of Veteran of Foreign War
- Care Giver Support Volunteer for Department Of Veterans Affairs in Minneapolis and St Paul Area.
- Tutor for National American University
- Member of Korean National Defense Service Organization
- Was member of National Pharmacy Technician
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Affiliations
- Untied States Army
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
Korean
Native or Bilingual
Timeline
(Armed and Unarmed)
Allied Universal Security Services
09.2018 - Current
Pharmacy Technician (Veterans Administration)
United States Army
04.2017 - 04.2018
Bachelor of Science - Asian Study/East Asian Study
University of Maryland University College
03.2016 - 02.2021
PACKAGE HANDLER
(United Parcel Service)
03.2016 - Current
COMPUTER OPERATOR I
(Digital Training Facility Management Service)
02.2016 - 11.2018
TUTOR/ADMISSION COUNSELOR
National American University
12.2010 - 10.2014
ASSISTANT HUMAN RESOURCE OFFICER
Golden Choice
12.2009 - 03.2010
PROGRAM COORDINATOR
Unites State Airforce
07.2009 - 11.2009
FIELD REPRESENTATIVE
University Of Maryland Korea
03.2009 - 07.2009
MILITARY PERSONNEL SPECIALIST
Military Processing Personnel Serco
09.2005 - 06.2009
Bachelor of Science - Human Intel and Signal Intel, United States Army
United States Army Military Intelligent School
02.1999 - 08.2001
UNITED STATES ARMY RESERVE 114th Combat Support
United States Army
07.1980 - 09.2014
Associate Science - Pharmacy Technician (National Certified Pharmacy Technician)
National American University
Diploma - Postal Operation, United States Army
United States Army Adjutant General School
Diploma - Human resource, United States Army
United States Army Adjutant General School