Daniel Grant
Summary
Results-driven sales professional with expertise in client relationship management, revenue growth, and product solutions within the telecom industry. Proven ability to exceed sales targets through strategic upselling, negotiation, and customer retention and referral. Strong leadership in mentoring teams, optimizing sales pipelines, and leveraging CRM tools for performance tracking. Adept at problem-solving, conflict resolution, and delivering exceptional customer experiences to drive long-term business success.
Overview
3
3
years of professional experience
Work History
Senior Account Manager
MTN Consulting Firm
06.2024 - Current
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with clients and consulted closely to uncover needs and match to available solutions.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
- Recorded accurate and efficient records in customer database.
Junior Account Manager
MTN Consulting Firm
04.2024 - 06.2024
- Recorded accurate and efficient records in customer database.
- Achieved or exceeded company-defined sales quotas.
- Attended monthly sales meetings and quarterly sales trainings.
Guest Services Supervisor
Xtreme Action Park
09.2023 - 04.2024
- Managed the front desk operations and guest relations in a hospitality establishment, ensuring exceptional customer service and satisfaction
- Oversaw a team of guest service representatives, handled guest inquiries and requests, and ensured smooth check-in and check-out processes
- Maintained and facilitated the upkeep of self-service kiosks, ensuring that they were readily available for customer usage
- Implemented procedures that ensured associates aided in the smooth transition of guests from the front desk and kiosks into their respective activities
Guest Services Associate
Xtreme Action Park
11.2022 - 09.2023
- Providing guests with an extraordinary experience before, during, and after each transaction
- Ensuring that they experience our five core values of Safety, Quality, Integrity, Excitement, and Accountability
Sportswear Associate
Burlington Stores
11.2021 - 11.2022
- Ensured the upkeep of the sales floor
Education
High School Diploma -
Boyd H. Anderson High School
Fort Lauderdale, FL06.2023
Skills
- Leadership
- Client Services
- Computer Literacy
- Writing Skills
- Personnel Paperwork
- Goals and performance
- Operations skills & Expertise
- Strategic Client Relationship Management
- Sales Growth & Revenue Optimization
- Product & Industry Knowledge
- Negotiation & Objection Handling
- Leadership & Team Development
- CRM & Sales Pipeline Management
- Problem-Solving & Conflict Resolution
- Leadership management trained
- Sales tactics and expertise
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Senior Account Manager
MTN Consulting Firm
06.2024 - Current
Junior Account Manager
MTN Consulting Firm
04.2024 - 06.2024
Guest Services Supervisor
Xtreme Action Park
09.2023 - 04.2024
Guest Services Associate
Xtreme Action Park
11.2022 - 09.2023
Sportswear Associate
Burlington Stores
11.2021 - 11.2022
High School Diploma -
Boyd H. Anderson High School
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