Daniel Green
Menifee
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
11.2022 - Current
- Improved barista skills through one-on-one training sessions and practical demonstrations.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
- Streamlined workflow processes for better customer service and reduced wait times.
- Developed customized training programs tailored to individual barista needs and skill levels.
- Increased employee retention by fostering a positive, supportive work atmosphere.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
- Taught proper procedures and strategies for success to new employees.
Barista
Starbucks
05.2021 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Education
High School Diploma -
Murrieta Mesa High School
Murrieta, CA06.2020
Skills
- Health Code Compliance
- Retail Management
- New Hire Training
- Cash Register Operation
- Food Preparation and Safety
- Adaptive and Creative
- Resolving Complaints
- Ability to Adapt
- Team Player
- Exceptional Customer Service
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Barista Trainer
Starbucks
11.2022 - Current
Barista
Starbucks
05.2021 - Current
High School Diploma -
Murrieta Mesa High School