Daniel Grimes
Pilot Point,TX
Summary
Accomplished Branch Sales Associate offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
15
15
years of professional experience
Work History
Branch Sales Associate/Warehouse Worker
Carrier Enterprise
Denton, TX
05.2022 - Current
- Brought new customers and ensured repeat business by maximizing product usage for their majority of jobs.
- Assisted customers with product selection based on their individual needs.
- Demonstrated knowledge of all products carried in the store including features, benefits and pricing information.
- Managed store operations during absence of manager, ensuring a secure work environment and addressing customer needs effectively.
- Assisted management with implementing new procedures or processes.
- Resolved any issues that arose during the sale process in an efficient manner.
- Demonstrated expertise in various reports including open quotes, open orders, unavailable, rer, and stock adjustment to enhance store revenue and inventory accuracy.
- Achieved enhanced inventory accuracy and efficiency by maintaining and organizing the warehouse.
Lead HVAC Technician/Installer/Sales Agent
Temperature Pro
Duncanville, TX
01.2019 - 05.2022
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Provided customer education on system maintenance and operation post-installation.
- Provided exceptional customer experiences to service recipients.
- Promoted additional services and products to clients, contributing to business growth.
Installer/Repair Technician
Firehouse Installations
Prosper, TX
03.2017 - 01.2019
- Demonstrated proper use of equipment to reduce accidents and meet health and safety requirements.
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Executed detailed site assessments to determine optimal installation methods and materials needed.
- Promoted additional services and products to clients, contributing to business growth.
- Conducted pre-installation site visits to measure, evaluate, and plan installations, reducing project delays.
- Developed strong relationships with suppliers to ensure timely delivery of high-quality materials.
- Maintained inventory of installation supplies, tools, and equipment, ensuring availability for scheduled jobs.
Lead HVAC Installer/Technician/Sales Agent
Absolute Airco LLC
Aubrey, TX
07.2013 - 03.2017
- Maintained records of all repairs and maintenance activities for future reference purposes.
- Provided customers with information about new technologies available for their heating and cooling system upgrades.
- Attended seminars and workshops related to advances in HVAC technology for professional development purposes.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Led teams to complete large installation projects on time and within specific parameters outlined in customer documentation.
- Provided customer education on system maintenance and operation post-installation.
- Provided exceptional customer experiences to service recipients.
- Promoted additional services and products to clients, contributing to business growth.
Military Police Officer
US Army
Fort Campbell , KY
07.2009 - 04.2013
- Provided regular evaluations and guidance to soldiers under my command, ensuring their growth and preparedness for future training.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Education
High School Diploma -
Ryan High School
Denton, TX06-2009
Skills
- Upselling strategies
- New Business Development
- Customer Service
- Sales Records Management
- Problem-solving aptitude
- Team Collaboration
- Product and Service Promotion
- Document Management
Timeline
Branch Sales Associate/Warehouse Worker
Carrier Enterprise
05.2022 - Current
Lead HVAC Technician/Installer/Sales Agent
Temperature Pro
01.2019 - 05.2022
Installer/Repair Technician
Firehouse Installations
03.2017 - 01.2019
Lead HVAC Installer/Technician/Sales Agent
Absolute Airco LLC
07.2013 - 03.2017
Military Police Officer
US Army
07.2009 - 04.2013
High School Diploma -
Ryan High School