Daniel Guerrero
Costa Mesa,CA
Summary
Proven Bar Manager and Supervisor with a track record of enhancing team performance and productivity at Louies by the Bay and A&O Bar and Kitchen. Expert in FOH operations oversight and excels in relationship building. Achieved significant improvements in service quality and customer satisfaction, while ensuring compliance with health codes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Manager
Louies by the Bay
Newport Beach, CA
07.2019 - 08.2022
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coordinated with chefs on food pairings for cocktails or beer selections.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Supervisor
A&O Bar and Kitchen (Balboa Bay Resort)
Newport Beach, CA
07.2019 - 08.2019
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Developed strategies to improve team performance and productivity.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented strategies to take advantage of new opportunities.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
Education
Hospitality Administration And Management
Orange Coast College
Costa Mesa, CASkills
- FOH operations oversight
- Performance monitoring
- Health codes compliance
- Cocktail development
- ServSafe compliance
- Foodservice management
- Vendor management
- Relationship building
- Cost control
- Shift scheduling
Languages
Spanish
Native/ Bilingual
Certification
expert in agave spirts
Affiliations
- Jiu jitsu purple belt
Timeline
Bar Manager
Louies by the Bay
07.2019 - 08.2022
Supervisor
A&O Bar and Kitchen (Balboa Bay Resort)
07.2019 - 08.2019
Hospitality Administration And Management
Orange Coast College
Similar Profiles
Francisco CharriezFrancisco Charriez
Dishwasher at Louies Hanover SquareDishwasher at Louies Hanover Square
Anna MontalvoAnna Montalvo
Assistant Store Manager at Max and Louies New YorkAssistant Store Manager at Max and Louies New York
Hilda RodriguezHilda Rodriguez
Manager/Customer Service Cashier/Cook's Assistant at Louies Market and DeliManager/Customer Service Cashier/Cook's Assistant at Louies Market and Deli
Garrett WankGarrett Wank
Associate Planner at City Of Laguna BeachAssociate Planner at City Of Laguna Beach
Carter ChapmanCarter Chapman
Registered Behavior Technician at Caravel Autism HealthRegistered Behavior Technician at Caravel Autism Health