Daniel Gulley
Yukon,Oklahoma
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Cashier
Hobby Lobby
Yukon, Oklahoma
11.2023 - Current
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Scanned items and checked pricing on cash register for accuracy.
- Offered customers carry-out service at completion of transaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Answered phone calls to assist customers with questions and orders.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Processed customer payments quickly and returned exact change and receipts.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Team Member
Smoothie King
Edmond, Oklahoma
07.2023 - 10.2023
- Organized inventory shelves for easy access and maintenance of stock levels.
- Resolved customer issues promptly in a professional manner.
- Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests.
- Adhered to all recipes, portion sizes, cooking methods and presentation specifications as set forth by the restaurant.
- Communicated effectively with coworkers regarding daily tasks and upcoming events.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Tailored orders to address customer allergies and gluten concerns.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Scrubbed and polished counters to remove debris and food.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Assembled and served meals according to specific guest requirements.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Directed patrons to restrooms and other amenities within facility.
- Maintained safe food handling practices to prevent germ spread.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained front-of-house and pick-up window cleanliness to minimize foodborne illnesses.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Trained new team members in applicable job duties and practices.
- Maintained open lines of communication with supervisors and coworkers for smooth store operations.
- Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times.
- Followed established protocols and made smoothies according to company recipes.
- Weighed out ingredients accurately according to recipe requirements.
- Demonstrated knowledge of various types of smoothies available in order to provide accurate descriptions to customers.
- Monitored inventory levels of ingredients and placed orders for replenishment when necessary.
- Assisted other team members when needed in order to ensure efficient operations.
- Ensured compliance with health department regulations regarding food safety standards.
- Stocked shelves with ingredients for smoothie preparation.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
- Cleaned and sanitized blenders between uses, ensuring food safety standards were met.
- Assisted customers with menu selections, providing nutritional information as requested.
- Took initiative in resolving customer complaints in a professional manner.
- Followed company policies and procedures while performing duties.
- Operated cash register to process payments from customers.
- Trained new employees on proper techniques for preparing smoothies.
- Performed routine maintenance on equipment such as blenders and juicers to ensure proper functioning.
- Organized kitchen space efficiently for maximum productivity.
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
Mail Sorter
Candid Color Systems
Oklahoma City, Oklahoma
05.2023 - 07.2023
- Sorted out pre-ordered photographs into their respected envelopes along with other pre-ordered merchandise
Crew Member
Chester's Party Barn & Farm
Piedmont, Oklahoma
03.2022 - 07.2023
- Resolved customer complaints in a professional manner.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Loaded and unloaded trucks with supplies or products from the farm.
- Ensured compliance with all safety regulations related to farm operations.
- Mixed feed, additives and medicines in prescribed portions.
- Moved equipment, poultry or livestock manually or using trucks or carts.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Organized new stock arrivals by size, color and age to facilitate health examinations and breeding program.
- Herded livestock to pastures for grazing or to scales, trucks or other enclosures.
- Fed and watered livestock and monitored food and water supplies.
- Examined animals to detect illness, injury or disease.
- Protected herds from predators using trained dogs.
- Maintained stock health with proactive grooming, clipping, trimming, parasite control, castration, and shearing.
- Segregated animals according to weight, age, and physical condition.
- Cleaned stalls, pens and equipment using water hoses or pumps.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
- Performed routine maintenance and repairs on farm structures, such as fences and barns.
- Assisted in the management and disposal of farm waste, adhering to environmental regulations.
- Monitored animal health, identifying and reporting any signs of illness.
- Oversaw setup, breakdown operations at each location prior to, after the conclusion of an event.
- Monitored event progress to identify potential risks or issues that could arise.
- Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
- Monitored activities to enforce rules and safety procedures or arrange removal of unruly patrons.
- Answered questions about game rules and establishment policies.
- Announced or described attractions to patrons, enticing customers to games and other entertainment.
- Sold and served refreshments to customers.
- Tended to patrons with special needs by offering additional assistance.
- Settled disputes or helped solve other customer concerns.
- Searched for lost articles or for parents of lost children.
- Communicated directions to patrons for points in or outside of facility.
- Maintained cleanliness and orderliness of event areas before, during, and after events.
- Managed crowds and monitored safety during performances.
- Set up and packed up event equipment, leaving area clean and tidy.
- Provided immediate response to guest inquiries, offering information and resolving issues promptly.
- Supported event planners in executing detailed event schedules and programs.
- Supported catering team with setup, service, and cleanup of event food and beverages.
- Monitored event activities to ensure compliance with safety regulations and venue policies.
- Collaborated with colleagues on developing innovative ideas for enhancing guest experience at future events.
- Responded promptly to inquiries from guests or other stakeholders regarding event details.
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Engaged with attendees, creating a welcoming and positive event experience.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Sought guidance from senior team members to resolve issues.
Education
High School Diploma -
Piedmont High School
Piedmont, OK05-2034
Skills
- Returns processing
- Cash Register Operation
- Drawer balancing
- Customer Service
- Payment Processing
- Cash Handling
- POS Systems
- ID Verification
- Payment Collection
- Customer Assistance
- Currency counting
- Money Handling
- Product Knowledge
- Merchandise Restocking
- Customer service excellence
- Cleaning and sanitizing
- Conflict Resolution
- Issue Resolution
- Credit and cash transactions
- Connecting with and understanding others
Affiliations
My hobbies include:
- sewing
- drawing
- painting
- music (instruments, singing)
- concerts
In high school, I attended the art club and GSA (Gender and Sexuality Alliance) club. I also played the flute in both marching and concert band and was third chair flute in symphonic band while also playing the alto saxophone in jazz band.
Languages
English
Full Professional
Accomplishments
In 2021, I was in the PHS marching band who won the state championships that year. The year after that, we got to attend Bands Of America in Texas.
References
References available upon request.
Timeline
Cashier
Hobby Lobby
11.2023 - Current
Team Member
Smoothie King
07.2023 - 10.2023
Mail Sorter
Candid Color Systems
05.2023 - 07.2023
Crew Member
Chester's Party Barn & Farm
03.2022 - 07.2023
High School Diploma -
Piedmont High School