Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Hagan

Boise,ID

Summary

IT professional with comprehensive experience in the implementation, deployment and optimization of complex technical initiatives. Primary strength is the ability to build relationships with clients by effectively communicating technical subject matter into understandable terms. .

Overview

24
24
years of professional experience
1
1
Certification

Work History

Project Lead

ECS Tech
11.2019 - Current
  • Provide project leadership and guidance during preparation and implementation of the MHS Genesis EHR at multiple locations throughout the US, Asia, and Europe.
  • Establish strong working relationships with each customer by actively listening to their concerns and addressing their apprehension for change to foster trust and enhance collaboration.
  • Document project risks, lessons learned, and site feedback on the deployment experience for continual improvement.
  • Manage diverse teams of IT professionals. Allocating resources, providing guidance, oversight and training to employees from multiple subcontractors with widely varying skill-levels.
  • Develop transition strategy with local leadership teams to meet user requirements within project timelines.
  • Document current and future workflows, complete User Acceptance Testing to determine user requirements are satisfied.
  • Facilitated clear communication through daily meetings with the IT Team, Subject Matter Experts and Customer Leadership to align all parties on progress, risks, and any customer concerns.
  • Perform user training and update documentation as required.

Dployment Engineer III

Leidos Inc.
06.2016 - 11.2019
  • Led project teams on the implementation and optimization of hardware, software and multi-vendor systems at over 80 Defense Department Medical Facilities.
  • Ensured interoperability of multiple medical systems to new network enclave.
  • Facilitated discussions with stakeholders to complete Business Requirements Documents, clearly identifying the needs, expectations, and the solutions required.
  • Demonstrate new system capabilities and options to sponsors to preview new product features. Collaborated with subject matter experts to identify any gaps between their
    requirements and future-state processes.

Application/Project Lead

St. Luke's Health System
04.2013 - 06.2016
  • Directed the Radiant team in the analysis and documentation of clinical procedures at medical imaging departments
    across the health system, transforming them into a single, standardized workflow, while still accounting for the
    individual needs of each clinic and hospital.
  • Collected and documented procedure, appointment, scheduling, provider, and modality information from all
    Imaging Departments across the Health System.
  • Analyzed data conversion needs and impacts of future state modifications on existing interfaced systems. This
    included integrated testing and multiple crosswalks of current procedures and visit types to future state values.
  • Supervised development of new Training documentation to reflect future workflow.
  • Collected User requirements, documented current/future workflows, completed testing scripts and performed user acceptance testing.
  • Demonstrated new capabilities to users.

Field Support Manager

Saic - Science Applications International
03.2000 - 03.2010

Technical Lead for implementation of Composite Health Care Systems across a 12 state region.

Education

BBA - Computer Information Systems

Boise State University
Boise, ID
1994

Skills

  • Project Management - 12 Years
  • Client Training - 15 years
  • Employee Training - 20 years
  • HL7 - 9 Years
  • FHIR - 3 Years
  • Risk Management - 12 Years
  • Device Interoperability - 12 Years
  • Epic Radiant/Mammography/Cupid - 3 Years
  • Data Migration - 3 Years
  • Workflow Documentation - 8 Years
  • User Acceptance Testing - 10 Years
  • DoD Secret Clearance

Certification

  • CompTIA Security + CE Certification
  • CompTIA CySA
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Epic Radiant Certification, NVT 2015 Epic Mammography Certification, NVT 2015
  • Epic Cupid Certification, NVT 2015 Epic Ambulatory Proficiency, NVT 2015
  • HIPAA Security of Electronic Health Information HIPAA Confidentiality: Patient Rights HIPAA Confidentiality: Using Information
  • McKesson PACS - HMI Advanced Application Courses

Timeline

Project Lead

ECS Tech
11.2019 - Current

Dployment Engineer III

Leidos Inc.
06.2016 - 11.2019

Application/Project Lead

St. Luke's Health System
04.2013 - 06.2016

Field Support Manager

Saic - Science Applications International
03.2000 - 03.2010

BBA - Computer Information Systems

Boise State University
  • CompTIA Security + CE Certification
  • CompTIA CySA
  • Microsoft Certified Systems Engineer (MCSE)
  • Cisco Certified Network Associate (CCNA)
  • Epic Radiant Certification, NVT 2015 Epic Mammography Certification, NVT 2015
  • Epic Cupid Certification, NVT 2015 Epic Ambulatory Proficiency, NVT 2015
  • HIPAA Security of Electronic Health Information HIPAA Confidentiality: Patient Rights HIPAA Confidentiality: Using Information
  • McKesson PACS - HMI Advanced Application Courses
Daniel Hagan