Multifaceted, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Engineering, Real Estate management, legal, and sales.
Overview
22
22
years of professional experience
Work History
Leasing Associate
Turley Properties
Oneonta, AL
05.2005 - Current
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Communicated effectively with owners, residents and on-site associates.
Followed up on delinquent tenants and coordinated collection procedures.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Established communication with landlord regarding building and tenant issues.
Scheduled contractors for maintenance issues.
Maintained current contract files as prescribed by company contract policies and procedures.
Communicated regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
Coordinated with staff on maintenance and upkeep.
Customer Sales Representative
Right Choice Roofing
Birmingham, Alabama
09.2019 - 03.2021
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and delivered engaging sales presentations to convey product benefits.
Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Minimized process lags through strategic sourcing and customer expectation management.
Organized sales paperwork, presented proposals and finalized contracts.
Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
Cold-called leads and closed large number of new sales over several months.
Trained and mentored new sales representatives.
Sales Representative
Defenders – ADT Authorized Premier Provider
Trussville, Al
08.2017 - 09.2019
Trained and mentored numerous new sales representatives.
Generated over $1 million in revenue from product sold and new customer multi year contracts.
Maintained routine communication with clients to assess their overall satisfaction, resolve complaints and promote new offerings.
Used consultative sales approach to understand and meet customer needs.
Demonstrated products and specific features at customer locations.
Serviced existing accounts on regular basis to maximize revenue.
Visited clients on-site to give benefit-oriented sales presentations.
Collected and processed payments.
Utilized effective communication and active listening skills to create client rapport to grow profitability.
Immediately addressed problems with customer accounts to promote quick resolution.
Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Set up over 100’s of new accounts in 24 month period.
Prepared sales contracts.
Helped resolve client problems quickly with superior customer service.
Engineering Field Technician
Bhate Geosciences
Birmingham, AL
06.2015 - 05.2017
Completed projects by effectively applying engineering, technical and maintenance procedures.
Followed verbal instructions and blue prints to ensure proper construction guidelines were used.
Followed up on construction and field reports and resolved outstanding problems.
Conducted engineering and detailed experimental tests to collect design data and assist in research work.
Compiled, processed and analyzed test data and results to improve product quality.
Visiting Construction sites as representative of owner to insure use of proper construction method
Lead technician on several multi-million dollar construction projects