Daniel Hamlin
Spokane
Summary
Driven by a results-focused approach, I leveraged team leadership and complex problem-solving skills at Oilchangers to enhance customer satisfaction and streamline operations. Expert in HVAC troubleshooting and maintenance, I significantly improved service delivery by cross-training teams and resolving conflicts efficiently, demonstrating exceptional time management and communication abilities. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
7
7
years of professional experience
Work History
Manager
Oilchangers
06.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
HVAC Technician
Air Design Systems Inc.
08.2023 - 12.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Worked overtime, holidays and weekends to accommodate company needs.
- Repaired and replaced motors, bearings and belts.
Manager
Spokane Quick Lube
05.2017 - 08.2022
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Painter, Maintenance
Quality Painting and Coatings
01.2021 - 12.2021
- Applied exterior caulking to building joints and seams.
- Performed thorough surface preparation, guaranteeing long-lasting results for clients.
- Conducted regular inspections of completed work, ensuring adherence to high-quality standards.
- Maintained a clean and organized work environment, minimizing disruptions to surrounding areas.
- Performed smoothing and finishing work on walls, trim and cabinetry.
- Collaborated with other professionals to complete multi-faceted projects on time and budget.
Education
GED -
Walla Walla Community College
Walla Walla, WA06.2017
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
HVAC Technician
Air Design Systems Inc.
08.2023 - 12.2023
Manager
Oilchangers
06.2022 - Current
Painter, Maintenance
Quality Painting and Coatings
01.2021 - 12.2021
Manager
Spokane Quick Lube
05.2017 - 08.2022
GED -
Walla Walla Community College