DANIEL HAMM

Core Responsibilities

• Performed troubleshooting, repair, and preventive maintenance on F‑14B and F/A‑18F powerplants, fuel systems, hydraulic systems, and mechanical components to maintain full mission readiness.
• Served as Plane Captain, leading aircraft launch, recovery, and turnaround operations; conducted full walk‑around inspections and certified aircraft safe for flight.
• Executed Final Checker duties on the flight line and carrier deck, performing last‑chance inspections of flight‑critical systems, control surfaces, and safety devices immediately prior to launch.
• Managed all Hazardous Material (HAZMAT) handling, storage, tracking, and disposal in compliance with Navy, OSHA, and EPA standards; maintained documentation for inspections and audits.
• Operated in high‑risk, high‑tempo environments, ensuring strict adherence to NAMP procedures, technical manuals, and aviation safety protocols.
• Documented maintenance actions in Navy maintenance systems and supported quality assurance reviews and readiness assessments.
• Trained and mentored junior sailors in aircraft maintenance, safety procedures, and proper HAZMAT handling.

• Ensured 100% mission readiness for multimillion‑dollar aircraft during deployment and high‑tempo flight operations.
• Trusted to perform final safety checks on aircraft immediately before catapult launch—one of the most safety‑critical roles on the flight deck.
• Improved HAZMAT compliance and reduced inspection discrepancies through disciplined tracking and process control.
• Supported safe flight operations for pilots and aircrew in one of the Navy’s most demanding operational environments.

• Translate strategic priorities into integrated project plans and governance structures, improving cross-functional alignment and ensuring robust program compliance across departments.
• Develop performance dashboards tracking productivity and operational risk to streamline production reporting and support executive decision-making.
• Identify systemic operational gaps and implement scalable process improvements to enhance service consistency and strengthen operational account administration.
• Drive change management for operational transformations, ensuring cross-functional alignment during system transitions and program onboarding initiatives.
• Perform post-implementation reviews and program audits to convert operational data into measurable continuous improvement initiatives.
• Coordinate internal reporting workflows to reconcile discrepancies and ensure accurate data for sales operations support.
• Analyzed service trends to improve customer experience and operational efficiency.
• Coordinated cross-functional teams to streamline service planning processes.
• Implemented process improvements that enhanced service delivery timelines.

• Delivered real-time monitoring and trend analysis to inform operational decisions, specializing in high-volume production reporting for leadership.
• Served as primary escalation point for operational incidents, coordinating resolution across teams to maintain system access and service continuity.
• Partnered with technology teams to stabilize systems, reduce downtime, and improve agent productivity.
• Trained staff on enterprise service standards and operational workflows to ensure full adherence to program guidelines.
• Managed user permissions and troubleshooting requests to facilitate secure internal system access for diverse user groups.
• Mentored junior analysts on best practices for data interpretation and analytical methodologies.