Daniel Hammel
Philadelphia,PA
Summary
Results-driven professional with expertise in event coordination and customer service. Achieve improved dining experiences by effectively managing staff and resources, while ensuring compliance with safety protocols. Committed to delivering exceptional service and enhancing operational efficiency. Dedicated Maitre D with expertise in event coordination, customer service, and safety protocol enforcement. Proven ability to enhance guest experiences through effective communication and timely service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Maitre D/Bridal Attendant
pen ryn estate
Bensalem, Pennsylvania
05.2021 - Current
- Coordinated with kitchen staff to ensure timely dinner service delivery.
- Monitored dining area for cleanliness and guest satisfaction improvements.
- Resolved customer inquiries and minor issues promptly to enhance overall experience.
- Oversaw equipment and supplies distribution, ensuring efficient staff coordination during events.
- Enforced safety protocols during rehearsals, ceremonies, and receptions to protect guests.
- Supported wedding ceremonies, facilitating seamless transitions into cocktail hour.
- Set up reception areas, managing seating arrangements and decor placement effectively.
- Trained new staff on procedures to assist brides and families efficiently.
Education
High School Diploma -
New Foundations Charter High School
Philadelphia06-2023
Skills
- Event coordination
- Customer service
- Safety protocol enforcement
- Time management
- Team leadership
- High volume dining
- Hospitality service expertise
- Front-of-house display creation
- Hospitality management
- Problem solving
Affiliations
- Volunteering at a few animal shelters.
- Abstract Painting
- Service/Hospitality Club
Languages
English
Full Professional
Spanish
Limited
Certification
- Ramp certification
Accomplishments
- Promoted from Bridal attendant to Maitre'd
Timeline
Maitre D/Bridal Attendant
pen ryn estate
05.2021 - Current
High School Diploma -
New Foundations Charter High School
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