DANIEL HANSEN
Eagle,Idaho
Summary
Storage technology professional with extensive experience designing, administering, and modernizing enterprise SAN, NAS, Fibre Channel, iSCSI, virtualization, and disaster-recovery environments. Skilled in storage migrations, data center consolidation, SAN fabric administration, replication, monitoring, capacity planning, and high-availability infrastructure. Recognized for simplifying complex environments, reducing infrastructure costs, supporting production systems, and delivering reliable storage solutions across government, financial, technology, and enterprise environments. Additional experience supervising operations teams and providing customer-focused technical support.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
Language
1
1
Certification
20
20
years of professional experience
Work History
Supervisor - Full-time
UPS
11.2016 - Current
- Supervised air-volume sorting and distribution operations, ensuring efficient support for delivery routes across Treasure Valley and Magic Valley.
- Monitored workflow, safety, accuracy, and employee performance to uphold operational standards.
- Maintained reliable operations in a fast-paced, time-sensitive environment, contributing to timely package delivery.
- Implemented process improvements, enhancing workflow efficiency within the distribution center.
- Collaborated with management to develop strategies for meeting service level agreements.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Hunting Associate - Part-time
SPORTSMAN'S WAREHOUSE
05.2022 - 02.2023
- Delivered expert customer service in hunting, firearms, ammunition, and shooting-sports departments, enhancing customer experience.
- Guided customers in product selection tailored to individual needs, improving satisfaction and purchase alignment.
- Followed federal, state, and company requirements governing firearms and ammunition sales.
- Ensured secure and organized department areas, contributing to a safe shopping environment and efficient stock management.
- Supported inventory control, merchandising, and general store operations.
Sales Associate - Part-time
THE HOME DEPOT
06.2014 - 08.2020
- Assisted customers with product information, availability, and project requirements.
- Recommended products and solutions that enhanced customers' residential improvement projects.
- Supported customers and department operations across Electrical, Paint, Plumbing, and Garden.
- Managed inventory, restocked shelves, merchandised products, and organized department layout for optimal customer experience.
- Collaborated with team members to uphold high customer-service standards, ensuring positive shopping experiences.
Storage Consultant
OHIO STATE ATTORNEY GENERAL'S OFFICE
03.2013 - 11.2013
- Facilitated enterprise storage migrations, monitoring, and disaster-recovery initiatives to enhance system reliability.
- Implemented and validated DFS Replication and HP Remote Copy.
- Supported enterprise storage migration, monitoring, and disaster-recovery initiatives.
- Reinstalled and configured HP Systems Insight Manager and HP Storage Essentials to improve storage management capabilities.
- Assisted in storage monitoring, management, migration planning, and recovery testing to ensure data integrity and availability.
Technical Consultant III
HEWLETT-PACKARD
04.2011 - 07.2012
- Led storage-modernization initiatives focused on infrastructure consolidation, scalability, and cost reduction.
- Developed storage-consolidation strategies that enhanced client infrastructure efficiency.
- Developed storage-consolidation strategies for enterprise clients.
- Identified opportunities for reducing infrastructure complexity, leading to streamlined operations.
- Collaborated with client stakeholders and technical teams to ensure successful solution delivery.
Technical Consultant
HEWLETT-PACKARD
06.2010 - 04.2011
- Contributed to Federal Reserve's Quick Start project by implementing HDS USP V arrays and Brocade SAN switches.
- Supported infrastructure designed to achieve 99.99% availability.
- Provided operational support for enterprise storage and data center environments.
- Collaborated on SAN architecture, implementation, documentation, and troubleshooting efforts to enhance system performance.
- Delivered operational support for enterprise storage and data center environments, ensuring reliability and uptime.
Senior SAN Engineer
MATCH.COM
01.2007 - 05.2010
- Managed enterprise storage and SAN infrastructure supporting high-volume production systems.
- Managed 23 TB across HP XP, HP EVA, HP MSA, EMC, and LeftHand Networks arrays, ensuring optimal storage performance.
- Consolidated SAN switch infrastructure from 15 switches to 9, maintaining SQL redundancy and improving system reliability.
- Managed approximately 23 TB across HP XP, HP EVA, HP MSA, EMC, and LeftHand Networks arrays.
- Consolidated SAN switch infrastructure from 15 switches to 9 while preserving SQL redundancy.
- Administered SAN operations, troubleshooting, performance support, and incident response, enhancing service availability.
Education
Associate of Arts - English Literature
University of North Texas
Denton, TX05-1985
Skills
- Enterprise Storage
- Storage array
- HP MSA
- EMC
- LeftHand Networks
- SAN and Networking
- Fibre Channel
- ISCSI
- Monitoring
- HP Systems Insight Manager
- HP Storage Essentials
- Brocade Fabric Manager
- QLogic SANsurfer
- Virtualization
- VMware ESX
- VMware GSX
- VSphere 4
- Windows Server
- Active Directory
- Hardware and Backup
- HP C-Class BladeSystem
- Dell PowerEdge
- Team leadership
- Staff management
- Client relations
- Process optimization
- Results driven
- CVEVA
- CVXP
- Xiotech
- Staff management
- Client relations
- Process optimization
Accomplishments
- Migrated 12.5 TB of data from HP EVA storage to HP 3PAR.
- Reduced SAN switch infrastructure by 40%, from 15 switches to 9.
- Completed a data center SAN migration without interrupting production operations.
- Designed disaster-recovery replication between data centers for an environment targeting 99.99% availability.
- Implemented LeftHand Networks storage supporting VMware environments with 100% uptime.
- Managed approximately 23 TB across HP XP, HP EVA, HP MSA, EMC, and LeftHand storage platforms.
- Provided 24/7 subject-matter-expert support for enterprise SAN incidents and escalations.
Certification
Dell SAN 5.4 and 5.5, HP/HDS 102.4
Languages
English
Timeline
Hunting Associate - Part-time
SPORTSMAN'S WAREHOUSE
05.2022 - 02.2023
Supervisor - Full-time
UPS
11.2016 - Current
Sales Associate - Part-time
THE HOME DEPOT
06.2014 - 08.2020
Storage Consultant
OHIO STATE ATTORNEY GENERAL'S OFFICE
03.2013 - 11.2013
Technical Consultant III
HEWLETT-PACKARD
04.2011 - 07.2012
Technical Consultant
HEWLETT-PACKARD
06.2010 - 04.2011
Senior SAN Engineer
MATCH.COM
01.2007 - 05.2010
Associate of Arts - English Literature
University of North Texas
Personal Information
Title: STORAGE TECHNOLOGY ENGINEER
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