Daniel Hargraves
Technician
Alfred Station,NY
Summary
Hardworking Dans Handyman bringing 20+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters.
Strong knowledge of hand and power tool operation and safety measures. Forward-thinking professional offering more than 20 years of experience working in demanding, deadline-driven environments. Excellent skills servicing all electronics systems, making repairs and conducting warranty work.
A Jack of all trades and a master of more than one. I provide a wealth of knowledge and can perform under pressure.
Overview
28
28
years of professional experience
Work History
Field Service Technician
International Gaming Technology, IGT
09.2018 - Current
- Installed new NYS Lotto equipment and explained operation and routine maintenance protocols to retailers throughout NY.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Discussed and recommended service options with customers and explained costs involved.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Worked with diverse types of weather and ground conditions.
Teacher Substitute
Haverling High School
01.2010 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Supervised lunchroom and recess activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Organized lesson plans using teaching software for long-term interim assignments.
Behavioral Interventionist
Hillside Children's Center
09.2007 - 01.2018
- Collaborated with team members, school personnel and family members to develop individual plans of care for students.
- Offered crisis counseling and intervention at school, home and in community to support student needs.
- Consulted with School Therapist to drive program efficacy.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Signed diagnostic assessments and individual plans of care to initiate client treatments.
Education
Master of Science - Education Administration
University of Phoenix
Tempe, AZ06.2018
BBA - Physical EducationTeaching And Coaching
SUNY College At Brockport
Brockport, NY01.2015
Associate of Science - Physical Education Teaching And Coaching
Finger Lakes Community College
Canandaigua, NY06.2005
Skills
- Relief Valves
- Providing Feedback
- Video Surveillance Systems
- Power Tools
- Technical Analysis
- Telecommunications Equipment
- Technical Support
- Professional and Courteous
- Mechanical Background
- Team Supervision
- Time Management
- Preventative Maintenance
- Equipment Knowledge
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 10 in the development of NYS Lotto Instalation.
- Resolved product issue through consumer testing.
Outdoor Activities
Hiking, Driving, Exploring New Areas, Taking pictures of artwork
Timeline
Field Service Technician
International Gaming Technology, IGT
09.2018 - Current
Teacher Substitute
Haverling High School
01.2010 - Current
Behavioral Interventionist
Hillside Children's Center
09.2007 - 01.2018
Master of Science - Education Administration
University of Phoenix
BBA - Physical EducationTeaching And Coaching
SUNY College At Brockport
Associate of Science - Physical Education Teaching And Coaching
Finger Lakes Community College
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