Professional Driver offering over 19 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. My objective is to obtain a responsible and challenging position where my education and professional work experience have valuable application
Overview
28
28
years of professional experience
Work History
Driver
UFL Services
Atlanta, GA
05.2023 - Current
Followed all safety regulations while operating the tractor trailer in accordance with DOT guidelines.
Maintained accurate logbooks to document delivery times and distances traveled.
Performed daily pre-trip inspections of the tractor trailer according to DOT requirements.
Delivered goods on time, safely, and efficiently while adhering to all applicable traffic laws.
Properly secured loads prior to transport utilizing straps, chains, and other securing devices.
Reported mechanical issues to maintenance staff for repair or replacement as needed.
Conducted post-trip inspections after each run to ensure proper functioning of brakes, lights, tires, and other components of the vehicle.
Ensured compliance with federal hours of service regulations during long hauls across state lines.
Cleaned cab interior and exterior regularly to maintain a professional appearance at all times.
Performed daily preventive maintenance and inspection on trucks and equipment.
OTR Tractor Trailer Driver
SND Transport - Owner Operator
Atlanta, GA
07.2021 - 01.2023
Safey transport goods to various states
Conduct daily pre-trip and post trip inspections
Ensure cargo is secured inside the trailer
Organize all bill of lading documents in order prior to delivery
Inspected cargo for damage or defects before loading onto the tractor trailer.
Followed all safety regulations while operating the tractor trailer in accordance with DOT guidelines.
Maintained accurate logbooks to document delivery times and distances traveled.
Performed daily pre-trip inspections of the tractor trailer according to DOT requirements.
Delivered goods on time, safely, and efficiently while adhering to all applicable traffic laws.
Properly secured loads prior to transport utilizing straps, chains, and other securing devices.
Communicated professionally with customers regarding delivery dates and times.
Provided customer service by signing bills of lading upon delivery of goods.
Drove tractor-trailers and haul trucks transporting construction materials and other freight.
Tractor Trailer Driver
FedEx Ground
Kennesaw, GA
12.2018 - 11.2020
Safely transport double trailers to assigned destination .
Drop and hook freight
Conduct a thorough vehicle inspection by Pre-trip and post-trip before and after every run.
Punctuality
Comply with FedEx's and the federal government's regulations.
Maintain a professional attitude and provide excellent customer service.
OTR Driver
MGR Transportation
Summit, IL
09.2018 - 12.2018
Safely transport cargo to various states
Ensure rate confirmation is accurate and correct including shipper and consignee address
Remain in compliance with DOT federal regulations
Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure
alertness and efficiency.
Inspect all delivered products to ensure that no damage product is received
Maintain a professional standard
Socialize with the customers to ensure that quality has been received
Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the
safety of the public and cargo
OTR Truck Driver - Flatbed Division
CRST Malone
Birmingham, AL
04.2018 - 09.2018
Safely transport cargo to various states
Tarp, protect, and secure cargo
Remain in compliance with DOT federal regulations
Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure
alertness and efficiency.
Inspect all delivered products to ensure that no damage product is received
Maintain a professional standard
Socialize with the customers to ensure that quality has been received
Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the
safety of the public and cargo
Lease Owner OTR Truck Driver
MMJ Transportation
Alsip, IL
11.2017 - 04.2018
Safely transport cargo to various states
Ensure rate confirmation is accurate and correct including shipper and consignee address
Remain in compliance with DOT federal regulations
Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure
alertness and efficiency.
Inspect all delivered products to ensure that no damage product is received
Maintain a professional standard
Socialize with the customers to ensure that quality has been received
Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the
safety of the public and cargo
Truck Driver - Golf Cart Transport Division
Club Car- Ryder Systems
Evans, GA
05.2016 - 11.2017
Safely transport Golf Carts to various golfing sites, customers, and dealers
Remain in compliance with DOT federal regulations
Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure
alertness and efficiency.
Inspect all delivered products to ensure that no damage product is received
Maintain a professional standard.
Socialize with the customers to ensure that supreme customer service has been received.
Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the
safety of the public and cargo
OTR Truck Driver
ARC STONE Marble and Granite
Capital Heights, TN
09.2011 - 05.2016
Safely transport Slabs of granite to various states
Remain in compliance with DOT federal regulations
Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure
alertness and efficiency.
Inspect all delivered products to ensure that no damage product is received
Safely unload granite by operating a boom equipped vehicle
Socialize with the customers to ensure that quality has been received
Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the
safety of the public and cargo
OTR Truck Driver
Migway Trucking
Pineville, NC
05.2004 - 09.2011
Safely transport cargo to various states
Ensure rate confirmation is accurate and correct including shipper and consignee address
Remain in compliance with DOT federal regulations
Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure
alertness and efficiency.
Inspect all delivered products to ensure that no damage product is received
Maintain a professional standard
Socialize with the customers to ensure that quality has been received
Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the
safety of the public and cargo
Police Officer
Temple Hills Police Department
Temple Hills, MD
09.1999 - 03.2004
Patrolled assigned areas to detect and prevent criminal activity.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Assisted with the enforcement of all applicable laws, ordinances, and regulations.
Responded to emergency calls for service and provided assistance as needed.
Prepared detailed reports on incidents and arrests made.
Conducted traffic stops in accordance with departmental protocol.
Maintained order during civil disturbances or protests.
Provided security at public events such as parades, concerts, or sporting events.
Investigated suspicious persons or activities to determine if criminal activity was present.
Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
Observed court proceedings related to cases involving police work.
Advised citizens on safety precautions and preventive measures against crime.
Arrested suspects following established procedures while exercising caution and good judgment.
Utilized various technologies including computers, cameras, radar guns., to complete job duties.
Ensured compliance with local laws by performing periodic safety inspections of businesses.
Attended training sessions to maintain proficiency in law enforcement techniques.
Drove with precision and speed to follow and reach suspects in traffic chases.
Used body force to break through barriers and search properties in question.
Pursued fleeing suspects on foot and in varying terrain.
Performed CPR and other rescue techniques on individuals in medical emergencies.
Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
Responded promptly to activated alarms for fires and burglaries.
Directed traffic at high-volume special events for public safety and order.
Documented observations and actions by radioing information and completing reports.
Issued traffic tickets and wrote incident reports according to commissioner specifications.
Interviewed witnesses and victims to determine critical details relevant to each case.
Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.
Customer Service Agent
Sprint Spectrum PCS
Roanoke, VA
08.1995 - 08.1999
Assisted customers with inquiries regarding products and services through phone, email, and chat.
Provided product information to customers in a timely manner.
Resolved customer complaints quickly and efficiently.
Maintained a high level of customer satisfaction by providing accurate and helpful responses.
Processed refunds, returns, exchanges, and order cancellations according to policy.
Tracked orders from placement to delivery using internal systems.
Advised customers on purchasing decisions based on their individual needs.
Followed up with customers via phone or email after purchase was made to ensure satisfaction.
Identified opportunities to improve customer service processes and procedures.
Developed strategies for handling difficult customers effectively while maintaining professionalism.
Updated customer records in the CRM system accurately with each interaction.
Created reports detailing customer interactions for management review.
Performed administrative duties related to customer service such as filing documents or completing paperwork.
Suggested ways to enhance the overall customer experience.
Provided technical support over the phone when needed.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Managed high-volume of inbound and outbound customer calls.
Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
Returned customer calls in established turnaround time to meet company objectives.
Answered inbound calls, chats and emails to facilitate customer service.