Summary
Overview
Work History
Education
Skills
Personal Information
Affiliations
Accomplishments
References
Timeline
Generic

Daniel Harris

Sandy Springs,GA

Summary

Professional Driver offering over 19 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services. My objective is to obtain a responsible and challenging position where my education and professional work experience have valuable application

Overview

28
28
years of professional experience

Work History

Driver

UFL Services
Atlanta, GA
05.2023 - Current
  • Followed all safety regulations while operating the tractor trailer in accordance with DOT guidelines.
  • Maintained accurate logbooks to document delivery times and distances traveled.
  • Performed daily pre-trip inspections of the tractor trailer according to DOT requirements.
  • Delivered goods on time, safely, and efficiently while adhering to all applicable traffic laws.
  • Properly secured loads prior to transport utilizing straps, chains, and other securing devices.
  • Reported mechanical issues to maintenance staff for repair or replacement as needed.
  • Conducted post-trip inspections after each run to ensure proper functioning of brakes, lights, tires, and other components of the vehicle.
  • Ensured compliance with federal hours of service regulations during long hauls across state lines.
  • Cleaned cab interior and exterior regularly to maintain a professional appearance at all times.
  • Performed daily preventive maintenance and inspection on trucks and equipment.

OTR Tractor Trailer Driver

SND Transport - Owner Operator
Atlanta, GA
07.2021 - 01.2023
  • Safey transport goods to various states
  • Conduct daily pre-trip and post trip inspections
  • Ensure cargo is secured inside the trailer
  • Organize all bill of lading documents in order prior to delivery
  • Inspected cargo for damage or defects before loading onto the tractor trailer.
  • Followed all safety regulations while operating the tractor trailer in accordance with DOT guidelines.
  • Maintained accurate logbooks to document delivery times and distances traveled.
  • Performed daily pre-trip inspections of the tractor trailer according to DOT requirements.
  • Delivered goods on time, safely, and efficiently while adhering to all applicable traffic laws.
  • Properly secured loads prior to transport utilizing straps, chains, and other securing devices.
  • Communicated professionally with customers regarding delivery dates and times.
  • Provided customer service by signing bills of lading upon delivery of goods.
  • Drove tractor-trailers and haul trucks transporting construction materials and other freight.

Tractor Trailer Driver

FedEx Ground
Kennesaw, GA
12.2018 - 11.2020
  • Safely transport double trailers to assigned destination .
  • Drop and hook freight
  • Conduct a thorough vehicle inspection by Pre-trip and post-trip before and after every run.
  • Punctuality
  • Comply with FedEx's and the federal government's regulations.
  • Maintain a professional attitude and provide excellent customer service.

OTR Driver

MGR Transportation
Summit, IL
09.2018 - 12.2018
  • Safely transport cargo to various states
  • Ensure rate confirmation is accurate and correct including shipper and consignee address
  • Remain in compliance with DOT federal regulations
  • Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure alertness and efficiency.
  • Inspect all delivered products to ensure that no damage product is received
  • Maintain a professional standard
  • Socialize with the customers to ensure that quality has been received
  • Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the safety of the public and cargo

OTR Truck Driver - Flatbed Division

CRST Malone
Birmingham, AL
04.2018 - 09.2018
  • Safely transport cargo to various states
  • Tarp, protect, and secure cargo
  • Remain in compliance with DOT federal regulations
  • Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure alertness and efficiency.
  • Inspect all delivered products to ensure that no damage product is received
  • Maintain a professional standard
  • Socialize with the customers to ensure that quality has been received
  • Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the safety of the public and cargo

Lease Owner OTR Truck Driver

MMJ Transportation
Alsip, IL
11.2017 - 04.2018
  • Safely transport cargo to various states
  • Ensure rate confirmation is accurate and correct including shipper and consignee address
  • Remain in compliance with DOT federal regulations
  • Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure alertness and efficiency.
  • Inspect all delivered products to ensure that no damage product is received
  • Maintain a professional standard
  • Socialize with the customers to ensure that quality has been received
  • Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the safety of the public and cargo

Truck Driver - Golf Cart Transport Division

Club Car- Ryder Systems
Evans, GA
05.2016 - 11.2017
  • Safely transport Golf Carts to various golfing sites, customers, and dealers
  • Remain in compliance with DOT federal regulations
  • Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure alertness and efficiency.
  • Inspect all delivered products to ensure that no damage product is received
  • Maintain a professional standard.
  • Socialize with the customers to ensure that supreme customer service has been received.
  • Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the safety of the public and cargo

OTR Truck Driver

ARC STONE Marble and Granite
Capital Heights, TN
09.2011 - 05.2016
  • Safely transport Slabs of granite to various states
  • Remain in compliance with DOT federal regulations
  • Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure alertness and efficiency.
  • Inspect all delivered products to ensure that no damage product is received
  • Safely unload granite by operating a boom equipped vehicle
  • Socialize with the customers to ensure that quality has been received
  • Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the safety of the public and cargo

OTR Truck Driver

Migway Trucking
Pineville, NC
05.2004 - 09.2011
  • Safely transport cargo to various states
  • Ensure rate confirmation is accurate and correct including shipper and consignee address
  • Remain in compliance with DOT federal regulations
  • Ensure timely and prompt delivery while memorizing routes and maintain a healthy routine to ensure alertness and efficiency.
  • Inspect all delivered products to ensure that no damage product is received
  • Maintain a professional standard
  • Socialize with the customers to ensure that quality has been received
  • Conduct daily pre-trip inspections to ensure that the vehicle is safe to operate on state roads for the safety of the public and cargo

Police Officer

Temple Hills Police Department
Temple Hills, MD
09.1999 - 03.2004
  • Patrolled assigned areas to detect and prevent criminal activity.
  • Organized crime scene investigation, collected evidence, and interviewed witnesses.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Responded to emergency calls for service and provided assistance as needed.
  • Prepared detailed reports on incidents and arrests made.
  • Conducted traffic stops in accordance with departmental protocol.
  • Maintained order during civil disturbances or protests.
  • Provided security at public events such as parades, concerts, or sporting events.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Monitored radio transmissions from dispatch regarding reported crimes or emergencies.
  • Observed court proceedings related to cases involving police work.
  • Advised citizens on safety precautions and preventive measures against crime.
  • Arrested suspects following established procedures while exercising caution and good judgment.
  • Utilized various technologies including computers, cameras, radar guns., to complete job duties.
  • Ensured compliance with local laws by performing periodic safety inspections of businesses.
  • Attended training sessions to maintain proficiency in law enforcement techniques.
  • Drove with precision and speed to follow and reach suspects in traffic chases.
  • Used body force to break through barriers and search properties in question.
  • Pursued fleeing suspects on foot and in varying terrain.
  • Performed CPR and other rescue techniques on individuals in medical emergencies.
  • Subdued resisting subjects with defensive tactics and approved nonlethal weapons.
  • Responded promptly to activated alarms for fires and burglaries.
  • Directed traffic at high-volume special events for public safety and order.
  • Documented observations and actions by radioing information and completing reports.
  • Issued traffic tickets and wrote incident reports according to commissioner specifications.
  • Interviewed witnesses and victims to determine critical details relevant to each case.
  • Gathered evidence, interviewed victims and interrogated suspects to conduct thorough criminal investigations.

Customer Service Agent

Sprint Spectrum PCS
Roanoke, VA
08.1995 - 08.1999
  • Assisted customers with inquiries regarding products and services through phone, email, and chat.
  • Provided product information to customers in a timely manner.
  • Resolved customer complaints quickly and efficiently.
  • Maintained a high level of customer satisfaction by providing accurate and helpful responses.
  • Processed refunds, returns, exchanges, and order cancellations according to policy.
  • Tracked orders from placement to delivery using internal systems.
  • Advised customers on purchasing decisions based on their individual needs.
  • Followed up with customers via phone or email after purchase was made to ensure satisfaction.
  • Identified opportunities to improve customer service processes and procedures.
  • Developed strategies for handling difficult customers effectively while maintaining professionalism.
  • Updated customer records in the CRM system accurately with each interaction.
  • Created reports detailing customer interactions for management review.
  • Performed administrative duties related to customer service such as filing documents or completing paperwork.
  • Suggested ways to enhance the overall customer experience.
  • Provided technical support over the phone when needed.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed high-volume of inbound and outbound customer calls.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Returned customer calls in established turnaround time to meet company objectives.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Education

Some College (No Degree) - Culinary Arts

Stratford University
Falls Church, VA

Commercial Driver's License (CDL), A -

Skills

  • OTR
  • Cdl Driver
  • Flatbed
  • CDL
  • Class A CDL
  • Driver
  • Driving
  • Commercial driving
  • Delivery driver experience
  • Manual transmission
  • Tractor-trailer
  • Route driving
  • Box Truck
  • Mechanical Knowledge
  • Freight Experience
  • Call Control
  • Information Verification
  • Inbound Customer Service
  • Documentation and Reporting
  • Customer Relations
  • Customer Service
  • Billing Inquiries
  • Outstanding Communication Skills
  • File Management
  • Problem Resolution
  • Information Updates
  • Database Research
  • Returns Processing
  • Customer Complaint Resolution

Personal Information

Willing To Relocate: Anywhere

Affiliations

  • Active member in a Prince Hall Masonic Blue Lodge
  • Community Service
  • Charity Work
  • Neighborhood detail
  • Assisting others in need

Accomplishments

  • Wrote and Directed stage and screen productions
  • Featured on Amazon Prime

References

References available upon request.

Timeline

Driver

UFL Services
05.2023 - Current

OTR Tractor Trailer Driver

SND Transport - Owner Operator
07.2021 - 01.2023

Tractor Trailer Driver

FedEx Ground
12.2018 - 11.2020

OTR Driver

MGR Transportation
09.2018 - 12.2018

OTR Truck Driver - Flatbed Division

CRST Malone
04.2018 - 09.2018

Lease Owner OTR Truck Driver

MMJ Transportation
11.2017 - 04.2018

Truck Driver - Golf Cart Transport Division

Club Car- Ryder Systems
05.2016 - 11.2017

OTR Truck Driver

ARC STONE Marble and Granite
09.2011 - 05.2016

OTR Truck Driver

Migway Trucking
05.2004 - 09.2011

Police Officer

Temple Hills Police Department
09.1999 - 03.2004

Customer Service Agent

Sprint Spectrum PCS
08.1995 - 08.1999

Some College (No Degree) - Culinary Arts

Stratford University

Commercial Driver's License (CDL), A -

Daniel Harris